Contact FoundersCard Customer Service
How to Reach a Person at FoundersCard
Verified Contact Information
Toll-Free Number:
-
1-800-963-1988
Customer Service:
-
1-212-343-9800
FoundersCard Emails:
Customer Service
Jobs/ Career
FoundersCard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FoundersCard Phone Number
1 (800) 963-1988
Average Hold Time
Up to 3 minutes
Average Calls duration
20 minutes
Most Popular FoundersCard Email Address
contact@founderscard.com
Issue Resolution Rate
Low (27% reported full resolution)
FoundersCard Customer Service Rating
5 out of 5
Call Volume by Day
View full overview ›
FoundersCard Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular FoundersCard Phone Number | 1 (800) 963-1988 |
| Average Hold Time | Up to 3 minutes |
| Average Calls duration | 20 minutes |
| Most Popular FoundersCard Email Address | contact@founderscard.com |
| Issue Resolution Rate | Low (27% reported full resolution) |
| FoundersCard Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Prepare before the call to FoundersCard | Email, phone number or first and last name |
Call Volume by Day
Contact Information
FoundersCard Website:
FoundersCard Help Center:
Corporate Office Address:
FoundersCard
100 Congress Avenue, Suite 2000
Austin,
Texas
78701
United States
Other Info (opening hours):
Other Location:
375 Park Ave, 1509,
New York, NY 10152, US
Summary of FoundersCard Customer Service Calls
46
TOTAL
CALLS
CALLS
20:13
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FoundersCard?
Activation/ Cancellation Question:
- “Cancel”
- “Caesar’s Diamond canceled after 3 days not one year as promised”
- “Cancellation”
Payments and Charges Question:
- “Billing”
- “Fraud”
- “Stop payment on my card”
Request for Information Question:
- “Real-time question about benefits in the airport”
- “Lounge request RFK”
- “Looking for my cash app deposit”
Account Question:
- “To clarify something on my account”
- “New member”
- “Membership expiration”
Product/ Service Question:
- “Membership”
Return/ Replace Question:
- “Replace card”
Staff Question:
- “Need service pls”
Cards Question:
- “Sluggtlyboerturbed euth help promised by founders card”
Refund Question:
- “Refund”
Website/ Application Question:
- “I put in the application”
Other Question:
- “Snsn”
- “Benefits”
- “Travel plans”
Compare FoundersCard Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
FoundersCard