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Contact Foster Grant Customer Service

Foster Grant Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-6396
Call customer service
Send Message

Customer Service:

  • (866) 807-0195
    Warranty Requests

Legal:

  • (401) 231-3800
    Copyright Infringement Inquiries

Foster Grant Emails:

Customer Service
Text Support, Warranty Requests
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Technical Support
fostergrant@affiliatemanager.com
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How to Contact Foster Grant?

Most Popular Number:

(800) 426-6396
author avatar
PissedConsumer Reporter

The Foster Grant phone number, 1-800-426-6396, is a toll-free helpline for general information and assistance. Users reaching customer service for warranty requests can call 1-866-807-0195. Use the Foster Grant contact number 1-401-231-3800 for legal and copyright infringement inquiries to get in touch with the relevant department. These helplines are active Monday through Friday from 8:30 AM to 5:00 PM EST and are best for order assistance, product inquiries, returns, exchanges, warranty claims, payments, billings, and account support.

Clients seeking to email Foster Grant customer service for order inquiries, returns, warranty claims, product information, and general assistance can write to fgxics@fgxi.com. The company has also published the email address wainfo@fgxi.com for warranty requests. Those consulting for legal issues and inquiries can use legal@fgxi.com to reach the relevant department. Responses to emails range from a few hours to days, making it less feasible for urgent matters.

The Foster Grant headquarters, FGX International Inc., is the centre of all the company's major operations. It is at 500 George Washington Highway, Smithfield, Rhode Island 02917, United States. Customers can visit this address to discuss complex and sensitive issues with the company representatives. However, that is only feasible if the matter is challenging to resolve online. Those seeking general queries or complaints can contact Foster Grant customer service by phone or email to save time.

Customers seeking online assistance can benefit from the live chat feature accessible through the Foster Grant website. This option is available at the bottom right corner of the home page and can be used during regular business hours. Outside that time, you can explore the customer support resources, including returns, exchanges, shipping, delivery, limited warranty, and FAQs covering other general topics for quick self-assistance.

Foster Grant Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Foster Grant is 8004266396. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Tuesday and Sunday. The average call time is 2 minutes.

  • People call Foster Grant mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Foster Grant Website:

Foster Grant Help Center:

Corporate Office Address:

FGX International Inc.
500 George Washington Highway
Smithfield, Rhode Island 02917
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:00pm EST

More contact details

Fax:

+1 (401) 231-3818

Foster Grant Rating Based on 2 Reviews

Rating details

3.0
more details
Delivery Service
Value for money
Style and Design
Advertised vs Delivered

Rating stats

Rating trend

Summary of Foster Grant Customer Service Calls

9 TOTAL
CALLS
02:27 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Foster Grant?

Shipping and Delivery Question:

  • “Glasses arrived with cracked frame”

Request for Information Question:

  • “About a pair of Sunglasses I purchased”

Return/ Replace Question:

  • “Replacement parts needed”

Other Question:

  • “Ordered wrong”
  • “Fold flat cases”

Compare Foster Grant Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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