Contact Forward Customer Service

Forward provides multiple Forward email addresses designed to serve and assist specific needs. For general customer support or help with membership, customers can reach the Forward customer service team at support@goforward.com or membership@goforward.com. If you have clinical inquiries or authorisation requests, they should be sent to clinical@goforward.com. Questions about job opportunities or general company information can be directed to info@goforward.com. Media personnel requiring information about the company and its plans should contact the Forward customer service team at press@goforward.com.

Forward's corporate headquarters are located at 660 4th Street, #202, San Francisco, California 94107, United States. Customers may use the Forward address to send formal correspondence, including written inquiries or documentation related to customer service matters. It is recommended that you clearly label your communication with the appropriate department or purpose to ensure prompt and accurate handling.

The company has not published the Forward customer service hours so that customers can contact the support team. However, they ensure that they assist as many customers as possible as soon as possible. For this purpose, they have introduced various ways customers can contact the support team on the Forward website. This includes contacting the customer service team via phone, email, or sending mail to the Forward headquarters address. While getting help from the support team via call is highly recommended for urgent queries, emailing is also an alternative.

For online support with the Forward customer service team. Customers can head to the company's website. Click on Contact Us on the website, which leads to a new page. Here, one can find different ways to contact the company’s support team and get help with their problem. There is also an option to fill out the Contact Us form. Start by entering your contact details and then elaborate on the concern or the information you request. Once completed, submit the form, and the Forward customer service team will respond within a couple of working days.