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Contact FortisBC Customer Service

FortisBC Phone Numbers and Emails

Toll-Free Number:

  • (800) 663-9911
    Natural gas emergencies
Call customer service
Send Message

Customer Service:

  • (888) 292-4105
    Electricity
  • (888) 292-4104
    Natural gas
  • +1 250 645 5290
    Electricity International
  • +1 250 979 4900
    Natural Gas International

Emergency/ Hotline:

  • (866) 436-7847
    Electricity emergencies or power outages
  • (888) 224-2710
    Natural gas

Discounts/ Rewards/ Cashback:

  • (855) 909-2331
    Electricity rebates
  • (855) 909-2329
    Natural gas rebates

General Info:

  • (800) 773-7001
  • +1 604 576 7000
    Local

Media:

  • (855) 322-6397

FortisBC Emails:

Customer Service
Electricity, Natural gas
Discounts/ Rewards/ Cashback
Electricity rebates, Natural gas rebates
General Info
COVID-19 Customer Recovery Fund
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
Is this your business?
PissedConsumer Club

Contact Information

FortisBC Website:

FortisBC Help Center:

Corporate Office Address:

FortisBC Energy Inc.
16705 Fraser Highway
Surrey, British Columbia V4N 0E8
Canada

Other Info (opening hours):

Additional Fax Number:

Electricity: +1-866-540-6732


Hours:

Monday - Friday: 7 a.m. - 8 p.m. (PST)


Other Locations:

FortisBC - Electricity

Suite 100

1975 Springfield Road

Kelowna, BC V1Y 7V7

Trail

1290 Esplanade Ave.,

Trail, British Columbia

V1R 4T2, CA

More contact details

Fax:

+1-888-224-2720

Summary of FortisBC Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FortisBC?

Account Question:

  • “Close account”
  • “To open an account”
  • “Account balance”

Request for Information Question:

  • “Reschedule an appointment”

Staff Question:

  • “Monitoring alarm service contacted me late to inform of gas detection”

Other Question:

  • “Budget monthly”
  • “Set up”
  • “No power”

Compare FortisBC Customer Service To

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