Contact FortisBC Customer Service
FortisBC Phone Numbers and Emails
Toll-Free Number:
-
(800) 663-9911Natural gas emergencies
Customer Service:
-
(888) 292-4105Electricity
-
(888) 292-4104Natural gas
-
+1 250 645 5290Electricity International
FortisBC Emails:
Customer Service
Electricity, Natural gas
Discounts/ Rewards/ Cashback
Electricity rebates, Natural gas rebates
General Info
COVID-19 Customer Recovery Fund
Contact Information
FortisBC Website:
FortisBC Help Center:
Corporate Office Address:
FortisBC Energy Inc.
16705 Fraser Highway
Surrey,
British Columbia
V4N 0E8
Canada
Other Info (opening hours):
Additional Fax Number:
Electricity: +1-866-540-6732
Hours:
Monday - Friday: 7 a.m. - 8 p.m. (PST)
Other Locations:
FortisBC - Electricity
Suite 100
1975 Springfield Road
Kelowna, BC V1Y 7V7
Trail
1290 Esplanade Ave.,
Trail, British Columbia
V1R 4T2, CA
Fax:
+1-888-224-2720
Summary of FortisBC Customer Service Calls
8
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FortisBC?
Account Question:
- “Close account”
- “To open an account”
- “Account balance”
Request for Information Question:
- “Reschedule an appointment”
Staff Question:
- “Monitoring alarm service contacted me late to inform of gas detection”
Other Question:
- “Budget monthly”
- “Set up”
- “No power”
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FortisBC