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Contact FortisBC Customer Service

How to Reach a Person at FortisBC

Verified Contact Information

Toll-Free Number:

  • 1-800-663-9911
    Natural gas emergencies
Call Now
Send Message

Customer Service:

  • 1-888-292-4105
    Electricity
  • 1-888-292-4104
    Natural gas
  • +1 250 645 5290
    Electricity International
  • +1 250 979 4900
    Natural Gas International

Emergency/ Hotline:

  • 1-866-436-7847
    Electricity emergencies or power outages
  • 1-888-224-2710
    Natural gas

Discounts/ Rewards/ Cashback:

  • 1-855-909-2331
    Electricity rebates
  • 1-855-909-2329
    Natural gas rebates

General Info:

  • 1-800-773-7001
  • +1 604 576 7000
    Local

Media:

  • 1-855-322-6397

Customer Service:

electricity.customerservice@fortisbc.com
Electricity
gas.customerservice@fortisbc.com
Natural gas

General Info:

covid19recovery@fortisbc.com
COVID-19 Customer Recovery Fund

Discounts/ Rewards/ Cashback:

electricrebates@fortisbc.com
Electricity rebates
rebates@fortisbc.com
Natural gas rebates

Legal:

privacyofficer@fortisbc.com
Privacy Inquiries

Media:

unsubscribe@fortisbc.com
Opt-out of Marketing Emails
conversations@fortisbc.com

FortisBC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular FortisBC Phone Number
1 (800) 663-9911
Most Popular FortisBC Email Address
gas.customerservice@fortisbc.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Account, staff and request for information
View full overview
PissedConsumer Club

Contact Information

FortisBC Website:

FortisBC Help Center:

Corporate Office Address:

FortisBC Energy Inc.
16705 Fraser Highway
Surrey, British Columbia V4N 0E8
Canada

Other Info (opening hours):

Additional Fax Number:

Electricity: +1-866-540-6732


Hours:

Monday - Friday: 7 a.m. - 8 p.m. (PST)


Other Locations:

FortisBC - Electricity

Suite 100

1975 Springfield Road

Kelowna, BC V1Y 7V7

Trail

1290 Esplanade Ave.,

Trail, British Columbia

V1R 4T2, CA

More contact details

Fax:

+1-888-224-2720

Compare FortisBC Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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