Ford UK Phone Numbers and Emails

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Customer Service:

  • +44 203 564 4444 ext 2
    Accident Management
  • +44 203 564 4444 ext 5
    Credit, Lease and Insure
  • +44 203 564 4444 ext 4
    Customer Relationship Centre
  • +44 345 712 5490
    Ford Credit
  • +44 345 723 2323
    Ford Fleet
  • +44 333 264 9976
    Ford Insure
  • +44 344 600 1405
    Ford Lease
  • +44 345 266 1231
    Ford Money
  • +44 345 604 0019
    Ford Motability
  • +44 870 241 6726
    Ford Protect
  • +44 127 725 4745
    FordPass
  • +44 203 564 4444 ext 6
    Mach-E Vehicle Support
  • +44 203 564 4444 ext 1
    Roadside Assistance (Excluding Charging)
  • +3 342 629 8781
    Roadside Assistance (Outside the UK)
  • +44 132 730 5232
    Training - Henry Ford Academy

General Info:

  • +44 203 564 4444

Investors/ Franchising:

  • (313) 845-8540

Sales/ Reservations:

  • +44 203 564 4444 ext 3
    Mach-E Online Sales Enquiries
  • +44 127 725 2888
    Military and Tax-Free Sales

Ford UK Emails:

Complaints/ Feedback
Customer Service
Commercial Vehicles Service Centre, Customer Relationship Centre, Ford Britain Trust, Ford Fleet, Ford Lease, Ford Motability, Ford Online Shop, FordPass
General Info
Ford Lease, Ford Online Shop, Global Modern Slavery Statement, Sustainability
Legal
Ford Fleet Management
Sales/ Reservations
Mach-E Online Sales Enquiries, Military and Tax-Free Sales
hfacad@ford.com
Training - Henry Ford Academy
fordir@ford.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

Ford UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    39% phone 61% email
  • The best email to contact Ford UK is custrel@ford.com. 56% of customers use this email address to address their issues and concerns.

  • The best phone number to call Ford UK is 4420356444444. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday and Wednesday.

View full overview ›
PissedConsumer Club

Contact Information

Ford UK Website:

Ford UK Help Center:

Corporate Office Address:

Ford Motor Company Limited
Arterial Road
Laindon, Essex SS15 6EE
United Kingdom

Other Info (opening hours):

Privacy Enquiry

P.O. Box 616

Hull, HU9 9PR


Other Locations:

Ford Customer Relationship Centre

Royal Oak Way South

Daventry, Northamptonshire

NN11 8NT


Ford Insure

Ty Admiral, David St.

Cardiff CF10 2AA


Ford Money

P.O. Box 871

Wallsend NE28 5BT

More contact details

Ford UK Rating Based on 6 Reviews

Rating details

1.5
more details
Location
Value for money
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of Ford UK Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ford UK?

Staff Question:

  • “Comfortable fordsafter service”

Product/ Service Question:

  • “Broken van”

Request for Information Question:

  • “Question about my service cost”

Other Question:

  • “Engine issue”
  • “Check spec on a car”
  • “Need Colour code”

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