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Contact Ford Credit Canada Customer Service

Ford Credit Canada Phone Numbers and Emails

Toll-Free Number:

  • (877) 636-7346
    toll free
Call customer service

Customer Service:

  • (800) 565-3673
    Ford of Canada Customer Relationship Centre
  • (833) 502-1689
    FordPass Rewards Canada Customer Centre
  • (800) 387-9333
    Lincoln Canada Customer Relationship Centre
  • (800) 665-2006
    Roadside Assistance

Ford Credit Canada Email:

Customer Service
Send Message
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How to Contact Ford Credit Canada Customer Service?

Most Popular Number:

(877) 636-7346
toll free
Total calls: 24 Issue resolved: 1 Last call: Feb 20, 2025
author avatar
PissedConsumer Reporter

Ford Credit Canada is a financial leasing service provider with a toll-free helpline 1-877-636-7346 to contact for general queries and concerns. Individuals who want to talk to the Ford Credit Canada customer service for inquiries about payments, payoff, leases, account management, credit application, and special situations can use the number 1-800-565-3673 to call or message. This helpline will connect you with the company's Customer Relationship Centre to discuss your queries and concerns with the respective agent. The Ford Credit Canada phone number, 1-833-502-1689, is published by the company to contact the customer care department for inquiries related to FordPass rewards. To contact the Lincoln Canada Customer Relationship Centre, 1-800-387-9333 is the helpline. For roadside assistance, dial the Ford Credit Canada telephone number 1-800-665-2006.

The Ford Credit Canada company has published a single email address, crccan@ford.com, to contact their agent for issues and inquiries. Customers who want to contact them online can fill out the form on their official website and submit it to the company representative to respond within 24 to 48 hours. To get an effective solution to your query, enter all the required details, including your contact information, an elaborate message, and the nature of your inquiry. This option is best for contacting Ford Credit Canada customer service for inquiries related to account management and requesting information, payments, and charges. If the issue is urgent, use the published Ford Credit Canada number to call the customer care agent.

Ford Credit Canada's hours of operation for customer support are from Monday to Thursday between 8:00 AM and 7:00 PM CST. On Friday, the business representatives are available at their offices between 8:00 AM and 6:00 PM CST to address individual queries and concerns. People who want to contact them on Saturdays can call via the Ford Credit Canada contact number between 8:00 AM and 2:00 PM CST, while on Sundays, the company is closed. The business representatives are proficient in multiple languages, making it convenient for customers speaking in a language other than English or French to communicate with them. When contacting them, mention your language of preference for smooth communication.

Customers with critical issues or needing to share sensitive information with the business representative can mail or visit the Ford Credit Canada address, PO Box 4600 STN Agincourt, Scarborough, Ontario M1S 5V2, Canada. That would ensure an effective solution to their problem without the risk of privacy breaches. However, since sending a letter or in-person visitation is time-consuming, it is not recommended for matters requiring immediate assistance. You can use their helplines and email addresses to contact the Ford Credit Canada customer service.

Ford Credit Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Ford Credit Canada is 8776367346. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • Be prepared for the call as Ford Credit Canada may ask you for the following information to identify you as a customer: date of birth or customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Ford Credit Canada Website:

Ford Credit Canada Help Center:

Corporate Office Address:

Ford Credit Canada Company
P.O. Box 4600 STN Agincourt
Scarborough, Ontario M1S 5V2
Canada

Other Info (opening hours):

Monday-Thursday, 7AM - 9PM CT

Friday, 7AM - 6PM CT

Saturday, 8AM - 2PM CT

More contact details

Ford Credit Canada Rating Based on 2 Reviews

Rating details

1.3
more details
Customer service
Diversity of Products or Services
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is Ford Credit Canada's Customer Service?

Shaylene Gno
Shaylene Gno
Feels Disappointed | Feb 21, 2025

Terrible to get to a live person. Process is very difficult and time consuming. Would think twice about using Ford Credit again. I like to speak to a human without a great deal of difficulty.

Read full quote
Linda H Ygc
Linda H Ygc
Feels Disappointed | May 18, 2023

Tried for 2 day and could not reach anyone

Read full quote

Summary of Ford Credit Canada Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ford Credit Canada?

Payments and Charges Question:

  • “To see if my payment was received”
  • “Paymentchange my final payment from the 20th of May to the 29th of may”
  • “Payment”

Account Question:

  • “Balance”
  • “Check balance”

Product/ Service Question:

  • “Loan ifo”
  • “Loan deferal”

Request for Information Question:

  • “Buyout questions”
  • “Need to know if I owe money”

Other Question:

  • “You called us”
  • “Tryin to get out of the deal”
  • “Getting calls”

About

Related Companies

Ford, Ford Credit, Ford Canada, Lincoln, Ford Protect

Summary

Operating since 1962, Ford Credit Canada is a financing solutions provider dealing in automotive market. Over the years, FCC has established strong ties with a number of buyers and dealership as well as sales support agents in Canadian Ford auto business. Ford Credit Canada Ltd is a daughter company of Ford Credit International Inc, an American company with a head office in Dearborn, Michigan. Ford Credit Canada offers variety of financing options at affordable rates proposing different terms of financing on demand. FCC has a network of trusted partners offering exceptional services in its branches around the world.

Ford Credit Canada reviews and complaints

Ford Credit Canada is ranked 919 out of 5178 in Financial Services category

Compare Ford Credit Canada Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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