The easiest way to contact Foodsmart customer service is to call the toll-free number 1-844-944-3608. If you encounter problems with the toll-free number, you can call the other Foodsmart phone number, 1-415-800-2311. If the agent who answers your call cannot assist, your call will be transferred to someone who can help. All the customer service phone numbers are available on the website. For your convenience, we provide one more number here. For accessibility, you can call the ADA coordinator at 1-707-653-6006.
When customers don't want to discuss issues on the phone, they can use the Foodsmart email system. For general inquiries and to change your data, email support@foodsmart.com. You can arrange a telenutrition visit by sending your request to telenutrition@foodsmart.com. To terminate your account, you can email support@foodsmart.com. Customer service attends to all emails, and an expert will respond within 2 to 3 days. Because emailing is a slow process, please call customer service if you need an immediate response.
If you have unresolved issues, you can request an appointment with senior representatives at Foodsmart headquarters. The headquarters is located at the corporate office, Zipongo, Inc., 595 Pacific Avenue, 4th Floor, San Francisco, California 94133, United States. If you cannot visit headquarters, you are welcome to mail a detailed letter to headquarters.
You can send an email at any time. The company’s customer service team will respond as soon as possible during business hours. You can also call customer service during business hours, Monday through Saturday from 6 AM to 6 PM. The support team always endeavours to respond as soon as possible during operational hours.
To contact the support team online, go to the Foodsmart website and click on "Contact Us." The website has a dedicated help desk; if it is after hours, you'll find a chatbot for immediate assistance. The website also offers all the different ways to contact the support team.
