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Contact Foodhub Customer Service

How to Reach a Person at Foodhub

Verified Contact Information

Customer Service:

  • +44 178 244 4282
Send Message

Customer Service:

hello@foodhub.co.uk

Legal:

dpo@touch2success.com

Foodhub Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Foodhub Phone Number
+44 178 244 4282
Most Popular Foodhub Email Address
hello@foodhub.co.uk
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Refund, product/ service, payments and charges
View full overview

How to Contact Foodhub?

The Foodhub customer service phone number is 44 178 244 4282. This is the telephone number of the customer care department of the company. You can use the line to get in touch with the key specialists of the company. The Foodhub phone number provides clients with the chance to talk to the customer care team and solve issues. If you have difficulties with the ordering or quality, call the support number for assistance. The line can be reached during the Foodhub hours.

The Foodhub email is hello@foodhub.co.uk. The email address is managed by the support team. You can turn to it with letters and online requests. Inbox communication allows you to submit documents and official correspondence digitally. Foodhub customer service considers requests and mails clients back in 2-3 days. If you are looking for the address to send the original claims, for instance, turn to the Foodhub address at 55 Duke Street
Stoke-On-Trent, England ST4 3 United Kingdom.

Foodhub hours are Monday through Friday from 8 a.m. to 9 p.m. EST. The operation time influences the hours of the customer care line, online chat availability. Customers can use the other Foodhub contact methods regardless of the schedule of the company. The business time can vary on national holidays.

The Foodhub website allows you to review the services offered by the company. You can open the website and press the Food icon at the top of the page to get details about the opportunities. The icon of the Foodhub live chat is in the lower right corner of the platform. You can click on it to start a conversation with the AI assistant.

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Contact Information

Foodhub Website:

Foodhub Help Center:

Corporate Office Address:

Foodhub Limited
55 Duke Street
Stoke-On-Trent, Stoke-On-Trent ST4 3
United Kingdom

Why Customers Call Foodhub?

Top Reasons of Customers Calls

  • Refund 23%
  • Product/ Service 17%
  • Activation/ Cancellation 10%
  • Payments and Charges 10%
  • Account 10%
  • Request for Information 10%
  • Customer Inquiries & Issues 10%
  • Shipping and Delivery 3%
  • Return/ Replace 3%
  • Staff 3%

Refund

23%
  • "Refund has not been received"
  • "Refund"
  • "Fir a refund please"

Product/ Service

17%
  • "I want to set up Foodhub in my shop"
  • "Connect smartpay"
  • "We don't use food hub"

Activation/ Cancellation

10%
  • "Order cancelled"
  • "Cancel service"

Payments and Charges

10%
  • "I'm being charged fees for something"
  • "Payment has gone through twice"
  • "About Charges"

Account

10%
  • "Cannot access wallet with guest account."
  • "Account setup"

Request for Information

10%
  • "about a recent order"
  • "Information"

Customer Inquiries & Issues

10%
  • "Comply"
  • "For new contract for shop"
  • "Opened new pizza shop"

Shipping and Delivery

3%
  • "Place amd order not received they dont have contact with that resturant"

Return/ Replace

3%
  • "Change delivery time"

Staff

3%
  • "Restaurant Service"

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Frequently Asked Questions

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