Contact Follett Software Customer Service

Customers can reach the company's agents via one of the four official email addresses. Those requesting general information and assistance can write to support@accessitlibrary.com. For international customer support, reach out via internationalsupport@follettsoftware.com during working hours. Clients requesting general information about the company's services and offerings can email info@follettsoftware.com. Lastly, privacy@follettsoftware.com is available to consult Follett Software support for privacy inquiries. Emailing is a reliable method for addressing specific issues or complaints, especially those that require additional information or proof to be supported.

Customers seeking to resolve complex or sensitive issues can send a letter or visit the company headquarters at 1340 Ridgeview Dr., McHenry, Illinois 60050, United States. When consulting the Follett Software address in person, one must book an appointment in the relevant department over the phone beforehand. Those sending a written correspondence must provide all relevant details and proof to back their claim for better assistance.

The company website features several product-specific portals, making it convenient for users to reach Follett Software support in the department of their concern. For instance, those requesting Destiny technical support can submit tickets via phone or through the Follett Community. For Accessit support, visit the 24/7 online portal for efficient assistance. Lastly, those requesting Aspen SIS can submit tickets via Pando. Regardless of the means, one must consult during working hours to ensure efficient aid.