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Contact Floyd Customer Service

How to Reach a Person at Floyd

Verified Contact Information

Toll-Free Number:

  • 1-888-794-0527
Call customer service
Send Message

Floyd Emails:

Accessibility
Website Accessibility
Customer Service

Floyd Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Floyd Phone Number
1 (888) 794-0527
Average Calls duration
1 minute
Most Popular Floyd Email Address
hello@floydhome.com
Issue Resolution Rate
Low (8% reported full resolution)
Floyd Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Floyd?

Most Popular Number:

(888) 794-0527
Total calls: 46 Issue resolved: 1 Last call: Nov 18, 2025

The contact number for Floyd customer service-related queries is the toll-free number: (888) 794-0527. This will help you speak directly to a representative for inquiries about various questions, whether about products or the status of an order. Having the Floyd phone number handy means you can easily get the support you need. Call them within the hours they are available to resolve your problem with the furniture or design issues on time. The customer service at Floyd is ready to put your needs first regarding any purchase-related inquiry or any question related to the service.

If you want to email them, the best way to get through to Floyd support would be to send your questions to hello@floydhome.com.
This Floyd email address is designed in a way to handle various customer queries in a timely manner. While drafting an email, please mention any prerequisites associated with your query or issue so that it gets solved as soon as possible. Using Floyd address is, of course, comfortable for that segment of people who cannot call during working hours or who would prefer written communication instead. You can therefore expect a fast response, since their support team works diligently to serve customers.

The Floyd corporate office is located at 1948 Division St Ste 101, Detroit, Michigan 48207, United States. This is where the Floyd headquarters is situated and holds major operations and administration. If you need to correspond or send packages, this is the address through which your communication should be addressed. Getting the appropriate address for Floyd ensures that all official matters concerning either the orders or inquiries about the business are addressed to the right place for effective processing.

Floyd hours are flexible, allowing customers to have a wide window of time in order to be able to get support. Their hours of operation are Tuesday through Friday, 11:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. Within this time, you can reach their customer service by phone and email. Knowing Floyd contact hours of operation will help you plan well when making your inquiries for support at a time most suitable for you. Be it questions about the services or products that Floyd offers, their team is ready to attend to them within these working hours.

PissedConsumer Club

Contact Information

Floyd Website:

Floyd Help Center:

Corporate Office Address:

Floyd, Inc
1948 Division St Ste 101
Detroit, Michigan 48207
United States

Other Info (opening hours):

Hours:

Tuesday - Friday: 11:00am - 5:00pm

Saturday: 10:00am - 3:00pm

More contact details

Summary of Floyd Customer Service Calls

46 TOTAL
CALLS
00:51 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Floyd?

Shipping and Delivery Question:

  • “Non delivery”
  • “Order delivery”
  • “Order Issue”

Product/ Service Question:

  • “Broken plates”
  • “Incorrect order”
  • “Defective mattress”

Request for Information Question:

  • “Get more info about Floyd bed”
  • “Dive Deep Sectional Question”
  • “Product questions”

Payments and Charges Question:

  • “Your deducted money out of my checking account I didn't authorize”

Activation/ Cancellation Question:

  • “Cancel Order”

Other Question:

  • “Issues with order”
  • “I have a 12:00 appt at the Gambrills shop, but it’s closed. I didn’t receive a phone call to let me know. So, I made the 25 minute drive. I’m in the parking lot.”
  • “Bed legs”

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