FlowerShopping - Terrible Customer Service - Won't ever use them again

71 of 117 FlowerShopping reviews

I ordered the Sugar Maples arrangement from FlowerShopping today.The site shows Autumn Flowers in a clay pot.

(Orange spray roses, yellow viking spray chrysanthemums, bronze cushion spray chrysanthemums, green button spray chrysanthemums, red hypericum, seeded eucalyptus, fall leaves and salal are arranged in a terra-cotta pot) I added special instructions to my order requesting more "Golden Glow" flowers be added to the arrangement which consist of "Orange spray roses and miniature gerberas, dark orange alstroemeria, gold cushion spray chrysanthemums, solidago, salal and yellow oak leaves are beautifully arranged in a terra-cotta pot. I received what looked like a get well arrangement in a cheap dollar store wet basket. (Pink Spray Roses, White & Yellow Daisy's and Babies Breath) Far from an Autumn looking arrangement.

When I called to ask Flowershopping Customer Service to pick up the flowers and provide a credit, they denied my request stating that they gave me a better flower arrangement and would charge me a delivery fee for picking the arrangement up.TERRIBLE CUSTOMER SERVICES - WILL NEVER USE THEM AGAIN

This review is a subjective opinion of a user.
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Price Affordability
Exchange, Refund and Cancellation Policy
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Customer service

  • What I liked
      No items
  • What I disliked
    • Poor customer service

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Flowers Bouquet
Review category
Flowers / Florist
review #549361

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71 of 117 FlowerShopping reviews

Oct 29, 2014 #892310

Flowers look nice to me. Why don't you stop hating your life and give happy a try.

0 3 Reply

Nov 09, 2014 #897775 Gaffney, South Carolina, United States

The other flowers are beautiful, but not what she ordered. You expect to get what you order, simple as that.

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