Aurora, Ontario
0 comments

After attempting to deal with customer service and getting no where I am posting my experience.The arrangent sent did not even equal $10 worth of flowers.

The resolution provided by customer service was a 35% discount after agreeing "the order was not to correct value" but what I wanted was for the florist to send out the arrangement I ordered and paid for. The arrangement included one rose and several carnations. The arrangement sent was cheap looking and fairly empty. I have ordered from you several times and I'm so disappointed in the level of customer service and how you conduct business.

I question all arrangements you have completed for me previously.

The only reason I know of this particular one is I was sent a picture with a thank you.So disgusted in how you have handled this situation.

Review about: Flower Arrangement.

Review #641165 is a subjective opinion of a user.

1.6
Price Affordability
Customer service
Product or Service Quality
Style and Design
Delivery Service
Diversity of Products or Services
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
PRODUCT OR SERVICE Flowershopping Arrangement
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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