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I've ordered a flower set for Valentine's Day from http://www.floristvietnam.com/ and they didn't delivered what was on their website. In addition they completely forgot about the Valentine card which defeat the whole purpose of this gift. On their website it states that 100% full satisfaction or Full refund. They offered a credit of $17 for the bear and chocolate. I emailed asking for a return and a full refund but they didn't replied for last few days. This is very misleading consumer and false advertisement. Here is the whole order. The flower with the bear and a box of chocolate in the shape of the heart is what I ordered but didn't get.

Order ID: 661

Date Added: 13/02/2016

Payment Method: Credit Card / Debit Card (2Checkout)

Combo gift13

- Bouquet Type: Standard

- Delivery Date: 02-14-2016 9:11 pm

- Card Message: Happy Valentine " ...... "

Shipping Method: Free Shipping

$65.99

$5.00

$70.99

Sub-Total: $70.99

Free Shipping: $0.00

Total: $70.99

Review about: Valentines Day Flowers.

Review #792522 is a subjective opinion of a user.

1.4
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Customer service
Staff
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $70
Preferred solution Full refund

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