Falsify advertisement from http://www.floristvietnam.com/

1 of 1 Floristvietnam reviews

I've ordered a flower set for Valentine's Day from http://www.floristvietnam.com/ and they didn't delivered what was on their website. In addition they completely forgot about the Valentine card which defeat the whole purpose of this gift. On their website it states that 100% full satisfaction or Full refund. They offered a credit of $17 for the bear and chocolate. I emailed asking for a return and a full refund but they didn't replied for last few days. This is very misleading consumer and false advertisement. Here is the whole order. The flower with the bear and a box of chocolate in the shape of the heart is what I ordered but didn't get.

Order ID: 661

Date Added: 13/02/2016

Payment Method: Credit Card / Debit Card (2Checkout)

Combo gift13

- Bouquet Type: Standard

- Delivery Date: 02-14-2016 9:11 pm

- Card Message: Happy Valentine " ...... "

Shipping Method: Free Shipping

$65.99

$5.00

$70.99

Sub-Total: $70.99

Free Shipping: $0.00

Total: $70.99

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More Review Details

Exchange, Refund and Cancellation Policy
Staff
Customer service
Diversity of Products or Services
Website

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$70
Product or service
Valentines Day Flowers
Review category
Flowers / Florist
review #792522

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