Contact Florida Department Of Transportation Customer Service
How to Reach a Person at Florida Department Of Transportation
Verified Contact Information
Toll-Free Number:
-
1-800-292-3368Toll Free
Customer Service:
-
1-239-225-1900District 1 (Swift)
-
1-800-749-2967District 2 (Main)
-
1-800-207-8236District 2 (Urban Office)
Customer Service:
tpk.contactsunpass@dot.state.fl.us
Toll Program (SunPass)
Technical Support:
fdot.servicedesk@dot.state.fl.us
Website/Application Issues
Florida Department Of Transportation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Florida Department Of Transportation Phone Number
1 (800) 292-3368
Average Calls duration
8 minutes
Most Popular Florida Department Of Transportation Email Address
tpk.contactsunpass@dot.state.fl.us
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, product/ service, payments and charges
Florida Department Of Transportation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Florida Department Of Transportation Phone Number | 1 (800) 292-3368 |
| Average Calls duration | 8 minutes |
| Most Popular Florida Department Of Transportation Email Address | tpk.contactsunpass@dot.state.fl.us |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
Contact Information
Florida Department Of Transportation Website:
Florida Department Of Transportation Help Center:
Corporate Office Address:
Florida Department of TRANSPORTATION
605 Suwannee Street
Tallahassee,
Florida
32399-0450
United States
Other Info (opening hours):
Other Location:
5007 Ne 39Th Ave,
Gainesville, FL 32609
Summary of Florida Department Of Transportation Customer Service Calls
33
TOTAL
CALLS
CALLS
08:14
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Florida Department Of Transportation?
Request for Information Question:
- “Toll concern”
- “Would like to speak with agent regarding a free Bahamas vacation won that is governed by Florida”
- “Miss information on digital alert notice.”
Payments and Charges Question:
- “Dispute bill”
- “Dispute roll charges”
- “Billed twice”
Product/ Service Question:
- “Got my check back I sent to y'all for my tag decal and Chris craft tax collector is drawn through and somebody wrote FGOT and wrote wrong person and sent it back. Do you have to be so freaking difficult?”
- “Scam complaint”
Website/ Application Question:
- “Hsndycap application”
Other Question:
- “Bike left on rack”
- “Accident”
- “License”
Compare Florida Department Of Transportation Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Florida Department Of Transportation