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Contact Florida Department Of Transportation Customer Service

How to Reach a Person at Florida Department Of Transportation

Verified Contact Information

Toll-Free Number:

  • 1-800-292-3368
    Toll Free
Call Now
Send Message

Customer Service:

  • 1-239-225-1900
    District 1 (Swift)
  • 1-800-749-2967
    District 2 (Main)
  • 1-800-207-8236
    District 2 (Urban Office)
  • 1-888-638-0250
    District 3
  • 1-866-336-8435
    District 4
  • 1-800-780-7102
    District 5
  • 1-800-435-2368
    District 6
  • 1-800-226-7220
    District 7

Emergency/ Hotline:

  • 1-850-414-5252
    Employees Only

Claims:

  • 1-850-414-5357

Headquarters:

  • 1-850-414-4100

Jobs/ Career:

  • 1-866-602-3264
    Fdot Employees

Technical Support:

  • 1-866-955-4357
    Website/Application Issues
  • 1-850-414-4747
    Equal Opportunity
  • 1-850-410-5757
    Office of Maintenance
  • 1-850-410-5777
    Permits
  • 1-850-414-4609
    Properties for Sale or Lease
  • 1-800-255-8099
    Report Fraud
  • 1-888-865-5352
    Toll Program Offices
  • 1-850-617-2606
    Trucking - CDL License
  • 1-850-414-4700
    Trucking - Vehicle Operations
  • 1-800-749-7453
    Turnpike Enterprise
  • 1-888-824-8655
    Turnpike Enterprise
  • 1-800-832-5660
    Us Dot Number-Interstate
  • 1-850-617-2280
    US DOT Number-Intrastate (Florida)
  • 1-850-617-2000
    Vehicle Registration, Tag, Titles
  • 1-850-410-5500
    Weigh Stations

Customer Service:

tpk.contactsunpass@dot.state.fl.us
Toll Program (SunPass)

Technical Support:

fdot.servicedesk@dot.state.fl.us
Website/Application Issues

Florida Department Of Transportation Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Florida Department Of Transportation Phone Number
1 (800) 292-3368
Average Calls duration
8 minutes
Most Popular Florida Department Of Transportation Email Address
tpk.contactsunpass@dot.state.fl.us
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Request for information, product/ service, payments and charges
View full overview

How to Contact Florida Department Of Transportation?

Most Popular Number:

(800) 292-3368
Toll Free
Total calls: 27 Last call: May 29, 2026

Each of the 7 districts of the Florida Department of Transport customer service has an allocated telephone number to call. The general customer service number is 1 (800) 292-3368. Employees can call the hotline at 1 (850) 414-5252 for emergencies. When you have claim-related concerns, please call 1 (850) 414-5357. When you want to talk to a representative at headquarters, you are welcome to call 1 (850) 414-4100. All these Florida Department of Transportation phone numbers are on the official website.

Customer service has two published email addresses you can use to communicate with the department in writing. You can email concerns about the toll program (Sun Pass) to tpk.contactsunpass@dot.state.fl.us. For technical, website, or application issues, send your email to fdot.servicedesk@dot.state.fl.us. An expert in customer service will address your email and respond within 2 to 3 working days.

The Florida Department of Transportation corporate office is located at Florida Department of Transportation, 605 Suwannee Street, Tallahassee, Florida 32399-0450, United States. When you encounter issues you want to discuss with a senior representative, you can request an appointment with the representative at headquarters. There is another location: 5007 NE 39th Ave, Gainesville, FL 32609. You are also welcome to mail a detailed letter to the Florida Department of Transportation customer service team.

Although the Florida Department of Transportation customer service has no published business hours, it always tries to assist as soon as possible. There are various ways to contact customer service. You can call it, and when no one is available to answer live, follow the prompts to leave a message. A customer service agent will reach out to you as soon as they are available.

You will find many contact details on the Florida Department of Transportation website. Open the website and click on “Contact Us”. Look for the section you want to contact and use the telephone number or email address supplied. You can also click the online link to access the information. This customer service portal is available 24/7.

PissedConsumer Club

Contact Information

Florida Department Of Transportation Website:

Florida Department Of Transportation Help Center:

Corporate Office Address:

Florida Department of TRANSPORTATION
605 Suwannee Street
Tallahassee, Florida 32399-0450
United States

Other Info (opening hours):

Other Location:

5007 Ne 39Th Ave,

Gainesville, FL 32609

More contact details

Summary of Florida Department Of Transportation Customer Service Calls

33 TOTAL
CALLS
08:14 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Florida Department Of Transportation?

Request for Information Question:

  • “Toll concern”
  • “Would like to speak with agent regarding a free Bahamas vacation won that is governed by Florida”
  • “Miss information on digital alert notice.”

Payments and Charges Question:

  • “Dispute bill”
  • “Dispute roll charges”
  • “Billed twice”

Product/ Service Question:

  • “Got my check back I sent to y'all for my tag decal and Chris craft tax collector is drawn through and somebody wrote FGOT and wrote wrong person and sent it back. Do you have to be so freaking difficult?”
  • “Scam complaint”

Website/ Application Question:

  • “Hsndycap application”

Other Question:

  • “Bike left on rack”
  • “Accident”
  • “License”

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