Florence Scovel - Purchased item not shipped/refuses to refund money
I purchased a ring from Florence Scovel Jewelry and received an email stating it shipped.However, the tracking number shows a label was created but nothing ever happened with it.
I've emailed them with only a one response of we are trying to hire more people. Then a couple of please email their info@ address, then my emails started getting rejected. I have tried to reach them through their Facebook page but they delete my posts.
I have requested my money back but they won't reply to any of my emails.I found this contact information when I filed a complaint with the Better Business Bureau and tried to call them but it goes into a phone tree that routes to to send an email.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Monies taken from account but not recieved
- Order not received and no response from your company
- No products poor customer service
- Deletes my posts when trying to reach them
- Reason of review:
- Never received product and refuse to refund my money
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Florence Scovel Ring
- Review category
- Luxury / Jewelry
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