Flooring Market Phone Numbers and Emails

Toll-Free Number:

  • (877) 357-9663
  • (877) 357-9663
  • (815) 561-7190
  • (815) 562-6437

Flooring Market Email:

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Flooring Market Contact Information

Flooring Market Online Chat:

Corporate Office Address:

220, 4th Ave
Rochelle, IL 61068
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Flooring Market Return Policy
To read more: https://flooringmarket.com/pages/about-returns
Flooring Market Delivery Policy
When the shipment arrives, check for damaged boxes, underlayment, molding, etc. If there is any damaged material The Client of Flooring Market MUST accept all of the material and note the damage on the driver's Proof of Delivery. Only damaged material noted on the driver's paperwork can be replaced. The customer must personally notate the amount of damaged/missing materials. Damage must be reported to Flooring Market within 14 days or replacements cannot be sent out. Refunds will not be given for damaged or missing items even when notated. Do not refuse delivery of damaged material. Accept the damaged material, note it on the driver's paperwork as described above, save the material and contact Flooring Market as soon as possible. If able to do so, please take pictures of the damage and send them into info@flooringmarket.com along with the name on the order and/or the order number.
To read more: https://flooringmarket.com/pages/about-shipping
Flooring Market Terms of Service
Orders that are shipping to Limited Access locations such as Gated Communities, Schools, Churchs, etc., may incur additional shipping charges. Please check with a sales rep if The User of Website are planning on having an order shipped to a Limited Access location to see if additional fees apply. On rare occasions a customer will live somewhere that Company's freight carriers do not provide service or there is an additional charge. If that happens Flooring Market will contact The Client of Flooring Market before The Customer's order is processed to discuss the different options that are available. Do not refuse delivery of damaged material. Accept the damaged material, note it on the driver's paperwork as described above, save the material and contact Flooring Market as soon as possible. If able to do so, please take pictures of the damage and send them into info@flooringmarket.com along with the name on the order and/or the order number.
To read more: https://flooringmarket.com/pages/terms-and-conditions
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