Flexshopper Account Review from Lewisville, Texas

5 of 5 Flexshopper reviews

On 6-2-16 I filled out an online app for this company that advertises itself as a lease-to-own company that caters to consumers who have credit issues.The application was approved with a limit of $1041.00 or $47.05 monthly.

So I purchased 2 items well under my approval limit. When I checked on my account the very next day to look over shipping information, I couldn't log in. Thinking I had somehow forgotten my password. I request a password reset by email.

After 3 reset request I decided to contact the company. I was told by a rep name Sabrina that my account was deactivated by her company.

When I asked how this was possible when I was approved and agreed to the term of contract by Flexshopper, Sabrina pointed to a claus that states they can close your account without cause at anytime.Knowing this agency has access to my bank account info and agreed to a contract under false pretenses and no written explanation is very misleading and unsafe for consumers.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Price Affordability
Diversity of Products or Services
Product or Service Quality
Additional Fees
Exchange, Refund and Cancellation Policy

Reason of review:
Poor customer service
Product or service
Lease To Own
Review category
Auctions and Internet Stores
review #859607 by

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Helpful? 8 Yes 8 3 No 3
Had the same issue 1 Yes 1
5 of 5 Flexshopper reviews
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