Contact Flexoplex Customer Service

Flexoplex customer care supports its customers' needs via email. For general inquiries, a Flexoplex email can be sent to support@ihf.zendesk.com. On the other hand, admins can be contacted administratively through admin@flexoplexstore.com. This generates support tickets and sends copies to both the customer and the customer support department for immediate transparency and recognition. For each request submitted through Flexoplex email, the issue will be handled by a designated case manager, resolved, and presented in great detail to the customer within 24 hours. If the Flexoplex email is requested over the weekend or holidays, it will be replied to on the next business day. This approach ensures that every email communication is dealt with efficiently and timely.

Flexoplex's head office is at Pharmaxa Labs, LLC, 80 Red Schoolhouse Rd, Building 109, Chestnut Ridge, New York 10977, USA. Customers or stakeholders may use the Flexoplex address for official letters or visits. In mailing inquiries or seeking personal communication, this Flexoplex address is the company's main office for all administrative affairs. This address can also be used to mail official documents. However, it takes longer time for resolution than any other modes of communication.

Flexoplex has a specific "Contact Us" page on the Flexoplex website where customers can easily communicate with the company for support. Customers who want to track an order can simply sign into their account to access their carrier tracking number. For customers who do not have an account, Flexoplex customer service allows them to set up an account using the same email provided with the order to access tracking information. The Flexoplex website further offers email communication and phone support options, making it a holistic service for customer support. In addition, the FAQ section is offered for self-help to respond to common questions, which automatically reduces the need for direct contact.