New York, New York
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They destroyed nearly everything they touched and paid for none of it. They have been giving me the run around for over 8 months now. Worst moving company ever. Way to be jerks while I'm mourning the loss of loved ones. I hope you can't sleep at night thinking of all the lives you have ruined for your greed. I have tons of pictures, and I followed their instructions for submitting a claim. They told me to email the claim form to claims@flatrate.com but it said it can't accept the file because it is too big! They have the email set up so you can send the form in, let alone the pictures. So I mailed it to them and now they say that my claim is invalid because it wasn't "immediate." Well, fix the email so it can get there immediately. The BBB was no help, so we will see if the FTC has any teeth.

Related: Flat Rate Moving in Miami is NOT to be trusted

Full details and evolving story at:

http://flatratedamage.waltmoorhouse.com/

Review about: Flat Rate Moving Service.

I didn't like: Lies, Run around, Hateful attitude, Everything about the experience.

Review #837891 is a subjective opinion of a user.

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Product or Service Quality
Value for money
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Insurance Quality
Reason of Review / Monetary Loss Warranty issue / $8500
Preferred solution Full value of loss, a check for $8500 to replace everything they destroyed and said they would replace, but did not.

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