They pass your call around and one call takes more than 30 minutes only to leave you with the problem unaddressed. Flagstar miscalculated my taxes and after a year later raised my payment $450/month and the only thing they said was I should default on the mortgage.
I am in if there is a class action suit.
This is the worst complany I have ever dealt with in all those that have held my mortgages. Messages are left unreturned for weeks at at time even if the message is left for the supervisor and thier complaint options are useless.
Product or Service Mentioned: Flagstar Bank Mortgage.