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Contact Fjallraven Customer Service

How to Reach a Person at Fjallraven

Verified Contact Information

Customer Service:

  • +4 666 049 0890
Send Message

Customer Service:

customerservice@fjallraven.se
info@fjallraven.se

Headquarters:

ecom@fenixoutdoor.se

Legal:

privacy.ecom@fenixoutdoor.se
Privacy Inquiries

How to Contact Fjallraven?

How to Contact Fjallraven?

The only helpline currently available to reach the user support team is +4 (666) 049-0890. Clients can use the Fjallraven phone number to report all customer service issues and concerns. Those seeking general information about the company’s products and offerings can also use this helpline to contact the company. However, phone support hours are limited and should be confirmed on the official website before calling.

Clients who prefer to consult fjallraven’s support via email can use one of the following options, depending on the nature of their issue. Those with minor or technical concerns can contact the customer care team at customerservice@fjallraven.se. To seek information about any of the company’s policies, write to info@fjallraven.se. Fjallraven’s email address, ecom@fenixoutdoor.se, is available for inquiries and complaints regarding its corporate headquarters. Lastly, those with legal or privacy inquiries can contact the appropriate agent at privacy.ecom@fenixoutdoor.se during business hours.

Consumers who find it risky to share personal or sensitive information online can relay it by mail or visit the Fenix Outdoor E-Com AB headquarters at Brogatan 141, Sjalevad, Västernorrland 894 35, Sweden, for in-person assistance. Both are secure methods of communication, ensuring effective assistance with all matters, regardless of complexity. However, they may be more time-consuming than online contact options and should not be preferred in urgent cases.

Fjallraven’s customer service is available five days a week at different times. From Monday to Thursday, company agents assist users from 9:00 AM to 12:00 PM CET, then from 1:00 PM to 5:00 PM CET. On Fridays, working hours are 9:00 AM to 12:00 PM and 1:00 PM to 4:00 PM CET. However, it is important to note that all offices are closed on Swedish public holidays.

To reach the user support team online, visit the Contact Us page on the official fjallraven website and use the option that best suits you. For instance, calling the company agents is best in general and urgent cases. Those with specific inquiries, complaints, or questions regarding orders, delivery, or products can click on the Contact Us option to get directed to an online form. When completing it, they must provide their email address, full name, order number, issue category, country, subject of concern, and a detailed description. Once complete, they can submit the request so Fjallraven’s customer service can review it and respond during business hours.

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Contact Information

Fjallraven Website:

Fjallraven Help Center:

Corporate Office Address:

Fenix Outdoor E-Com AB
Brogatan 141
Sjalevad, Västernorrland 894 35
Sweden

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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