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Contact FiveCBD Customer Service

FiveCBD Phone Numbers and Emails

Toll-Free Number:

  • (855) 676-0226
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FiveCBD Email:

Customer Service
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FiveCBD Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FiveCBD Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call FiveCBD is 8556760226.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as FiveCBD may ask you for the following information to identify you as a customer: email, first and last name or phone number.

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PissedConsumer Club

Contact Information

FiveCBD Website:

FiveCBD Help Center:

Corporate Office Address:

Five CBD
9801 Research Drive
Irvine, California 92618
United States

FiveCBD Rating Based on 7 Reviews

Rating details

2.3
more details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Rating stats

Rating trend

How Good is FiveCBD's Customer Service?

EugeniaArreola A
EugeniaArreola A
Feels Disappointed | Feb 14, 2025

They need to have people that speak English. They to answer quickly.

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Jency Jdx
Jency Jdx
Feels Satisfied | Jan 11, 2024

Great

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Chyanna Nhq
Chyanna Nhq
Feels Disappointed | Jul 31, 2023

I have been trying for a week yo talk to someone but can't reach anyone. I have tried to reac someone using their order form. I was recommended to them by a friend . I'm at Whits end. I live in Colorado in a county where you can't buy pot.1
What I need is gummies that are cbd and THC. My friend told me to order from.them because they were cheap. I can't get anyone to answer. I need it for my heart and joint problems.
Any help you can give would be appreciated.

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Summary of FiveCBD Customer Service Calls

50 TOTAL
CALLS
02:23 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FiveCBD?

Shipping and Delivery Question:

  • “Where is my order”
  • “I DIDN'T receive my order”
  • “Wrong address”

Request for Information Question:

  • “Place an order”
  • “Update order”
  • “How to add SLEEP to existing subscribe and save”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Received canceled order”
  • “Cancel an order.”

Payments and Charges Question:

  • “Billing”
  • “I was charged twice for 1 order. My order 1250721i ordered 12/30 but on January 2 I was charged a second time”
  • “Payment”

Account Question:

  • “Cannot apply rewards....error”
  • “I have a subscription and it's been more than a month and a half I have not received anything”
  • “Can't access account”

Product/ Service Question:

  • “Problem with an order”
  • “Product not received”

Return/ Replace Question:

  • “Change”
  • “Package says it was returned bc damaged”

Website/ Application Question:

  • “I accidentally hit that I wasn't 21. I'm almost 70 and have ordered from your company before. I want to reorder but it's locking me out of the site.”

Other Question:

  • “My order haven’t received it”
  • “Make new order”
  • “Find right gummy for me”

Compare FiveCBD Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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