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Contact Five Star Credit Union Customer Service

How to Reach a Person at Five Star Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-888-619-1711
Call Now
Send Message

Customer Service:

  • 1-334-778-7402
    For a Manufactured Home (Texting Only)
  • 1-334-778-7401
    For a Mortgage (Texting Only)
  • 1-334-778-7400
    For an Auto Loan (Texting Only)
  • 1-888-619-1711 ext 7

Emergency/ Hotline:

  • 1-855-847-2023
    Lost or Stolen Card

Legal:

  • 1-334-793-7714
    Privacy Inquiries

Customer Service:

membercarecenter@fivestarcu.com

Legal:

fivestarnews@fivestarcu.com

How to Contact Five Star Credit Union?

The Five Star Credit Union phone number is (888) 619-1711. If you have mortgage inquiries, send a text message to (334) 778-7401. Customers who need to learn more about auto loans should text the company at (334) 778-7400. Do you need to report a lost or stolen card? Call (855) 847-2023 to reach the emergency hotline and get assistance.

The Five Star Credit Union email address for consumer inquiries is membercarecenter@fivestarcu.com. For more convenience, you can submit a message via the Five Star Credit Union website.
Do you need to get in touch with the company regarding legal issues? Send a note to fivestarnews@fivestarcu.com to get legal assistance.

The company’s headquarters is based in Alabama. The Five Star Credit Union address for mailing is Five Star Credit Union, P.O. Box 2028 5105 Montgomery Hwy, Dothan, Alabama 36303, United States. If you need to get the contact details of a specific branch, please see the “Locations and hours” page of the company’s website.

All branches have different operation hours depending on the location. For example, the Downtown Dothan branch is open on weekdays from 9 am to 5 pm, while the Murphy Mill office is open on weekdays from 9 am to 6 pm and from 9 am to 1 pm on Saturdays. Please visit the “Locations and hours” page to get more details about the Five Star Credit Union hours of operation.

Consumers can contact the support team via the Five Star Credit Union website and via its app. To submit an inquiry via the website, please choose the “Contact Us” option from the “Connect” drop-down list at the top of the page and complete the form on the left. If you want to send a message via the Five Star Credit Union app, proceed with the “Message Us” option in the “Additional Ways to Contact Five Star” section of the “Contact Us” page.

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Contact Information

Five Star Credit Union Website:

Five Star Credit Union Help Center:

Corporate Office Address:

Five Star Credit Union
P.O. Box 2028 5105 Montgomery Hwy
Dothan, Alabama 36303
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 5:00pm (CST)

More contact details

Why Customers Call Five Star Credit Union?

Top Reasons of Customers Calls

  • Request for Information 50%
  • Customer Inquiries & Issues 50%

Request for Information

50%
  • "I got a question about some money, missing off my car and I don't know why?"

Customer Inquiries & Issues

50%
  • "Over daft available"

Compare Five Star Credit Union Customer Service To

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