Five Below Phone Numbers and Emails

Toll-Free Number:

  • (844) 452-3569

Five Below Emails:

Customer Service
Privacy Inquiries

Five Below Contact Information

Five Below Website:

Five Below Help Center:

Corporate Office Address:

Five Below, Inc.
701 Market Street, Suite 100
Philadelphia, Pennsylvania 19106
United States
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Five Below Rating Based on 3 Reviews

Rating details

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Customer service
Advertised vs Delivered
Privacy and Data Security

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Rating trend

Summary of Five Below Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Five Below Customer Service?

Shipping and Delivery Question:

  • “My order hasnt arrived its been 11 days”
  • “Shipping”
  • “Never received shipment”

Cards Question:

  • “Place a order put the wrong exp date of my card still want the stuff”
  • “Gift Card Bin question”

Employment Question:

  • “Jobs”
  • “Payroll”

Activation/ Cancellation Question:

  • “My order was canceled witb out my permission”
  • “Canceled my order”

Staff Question:

  • “Manager complaint”
  • “Manager is not at the store and it's not open”

Payments and Charges Question:

  • “Double charge on my account”

Product/ Service Question:

  • “Product doesn't work”

Request for Information Question:

  • “Employee calling with question”

Return/ Replace Question:

  • “Return”

Account Question:

  • “I'm trying to login to do my onboarding for five below but everytime I try to login it says login failed and start work on the 20.”

Other Question:

  • “Missing packedge”
  • “I use to be an employee and i had an issue, with some documentation”
  • “About the plates for my car toyota rav4”


Five Below Pros and Cons

Pros: Neat items

Cons: Neat items bever delivered after being charged, Just cant recieve the neat items

Five Below reviews and complaints

Five Below is ranked 1240 out of 3293 in E-commerce category

Area Served


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