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Contact Fitness World Canada Customer Service

How to Reach a Person at Fitness World Canada

Verified Contact Information
  • +1 604 558 4962
    Cambie

General Info:

  • +1 604 558 4964
    Downtown
  • +1 604 558 4963
    Granville Signature
  • +1 604 558 4967
    Kingsway
  • +1 604 558 4968
    Kitsilano
  • +1 604 510 4862
    Langley
  • +1 778 340 9143
    Lonsdale
  • +1 604 558 1674
    Lougheed
  • +1 604 558 4970
    Marine Gateway
  • +1 250 585 4180
    Nanaimo
  • +1 604 370 8570
    Richmond
  • +1 604 385 6436
    Semiahmoo
  • +1 604 498 0595
    Surrey
  • +1 604 492 4879
    Suter Brook
  • +1 250 590 4960
    Victoria

Customer Service:

services@fitnessworld.ca
Membership
malania@avenuepr.ca
PR Inquiries
Send Message

Fitness World Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Fitness World Canada Phone Number
+1 604 558 4962
Most Popular Fitness World Canada Email Address
services@fitnessworld.ca
Issue Resolution Rate
Low (25% reported full resolution)
Fitness World Canada Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
49% phone, 51% email
View full overview

How to Contact Fitness World Canada?

How to Contact Fitness World Canada?

You can call any Fitness World Canada phone number to obtain more general information regarding the company. Each of the Fitness World Canada locations has its telephone number. You can, for instance, call the Cambie location at 1-604-558-4962 for local information. If you are interested in the activities at the Kingsway branch, call its Fitness World Canada customer service at 1-604-558-4967. Other popular venues are the Langley and Lonsdale branches. You can call them at 1-604-510-4862 and 1-778-340-9143, respectively. For a comprehensive list of all the branches and telephone numbers, visit the website.

If you need information about all the branches or have questions regarding the company itself, send an email with all the details to the general Fitness World Canada email address services@fitnessworld.ca. Customer service will answer all your inquiries and address all your complaints. You can email the Fitness World Canada customer service regarding issues such as membership, accounts, gym etiquette, Fitness World Canada training, personal training, online training, and many more.

The official Fitness World Canada address is the corporate office street address at FW Fitness BC Ltd, 6351 Westminster Hwy, Richmond, Prince Edward Island, BC V7C 4V4, Canada. You'll find the addresses of the branches and other additional addresses on the website. Members and prospective members sometimes request person-to-person communication to discuss concerns. If the issues cannot be resolved on the branch level, you can arrange an appointment with a senior Fitness World Canada customer service representative at the corporate office. Business hours are Monday through Thursday from 7 AM to 10 PM, Friday from 7 AM to 8 PM, and Saturday and Sunday, 8 AM to 8 PM.

The Fitness World Canada website is important to the company's customer service. It is a comprehensive source of information about the company. You'll find details regarding all its branches and services on the site. Usually, customers find answers to most of their questions in the FAQs section on the website. If you don't find what you are looking for, click on "Contact." Fill out the form appearing on your device's screen. Ensure you complete all the applicable fields and elaborate on how customer service can assist you. Then, submit the form for the Fitness World Canada customer service team to review. The customer service team reads all the messages and responds within 2 to 3 days.

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Contact Information

Fitness World Canada Website:

Fitness World Canada Help Center:

Corporate Office Address:

FW Fitness BC Ltd
6351 Westminster Hwy
Prince Edward Island BC V7C 4V4
Canada

Other Info (opening hours):

Hours:


Monday - Thursday: 7:00 am - 10:00 pm

Friday: 7:00 am - 8:00 pm

Saturday - Sunday: 8:00 am - 8:00 pm


Additional Address:


Cambie

555 West 12th Ave.

Vancouver BC V5Z 4B4, Canada


Downtown

1214 Howe St,

Vancouver BC V6Z 1R5, Canada


Granville Signature

610 Granville St,

Vancouver BC, V6C 3T3, Canada


Langley

200 - 19925 Willowbrook Dr,

Langley BC V2Y 1A7, Canada


Marine Gateway

477 Interurban Way,

Vancouver, BC V5X 0C5, Canada


Semiahmoo

120-1711 152 St,

Surrey, BC V4A 4N5, Canada


Victoria

B101 – 3561 Blanshard St

Victoria BC V8Z 0B9


Surrey

13821 Central Ave,

Surrey BC V3T 1R9, Canada


Nanaimo

3200 N. Island Hwy,

Nanaimo , BC, V9T 1W1, Canada


Lonsdale

118 East 13 Street, Unit 200,

North Vancouver, BC V7L 4W8, Canada


Kingsway

5500 Kingsway,

Burnaby BC V5H 2G2, Canada


Kitsilano

200 - 2150 W Broadway,

Vancouver BC V6K 4L9, Canada


Lougheed

262 - 9855 Austin Avenue,

Burnaby BC V3J 1N4, Canada


Suter Brook

220 Brew St,

Port Moody, BC V3H 0E5, Canada


Richmond

#305 - 7468 Lansdowne Road,

Richmond BC, Canada

More contact details

Summary of Fitness World Canada Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fitness World Canada?

Payments and Charges Question:

  • “Payment”
  • ““The Lonsdale branch took my money and they are not returning it. According to the law, they said my money would be refunded in two weeks, but they have caused problems and withdrew the money without giving it back.””
  • “Over charged”

Account Question:

  • “Membership”
  • “Account information”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel My membership”
  • “I want cancel my membership”

Request for Information Question:

  • “Inquiry”

Product/ Service Question:

  • “Complaining”

Cards Question:

  • “I did never sign up a contract with Fitness World, but Fitness World kept taking money out of my credit card without my permission. I want to stop it and want my money back.”

Other Question:

  • “I thought the gym was using marketing tactics and a money grab”
  • “Inquires”
  • “Lost points”

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Frequently Asked Questions

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