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Contact FitBark Customer Service

How to Reach a Person at FitBark

Verified Contact Information

Customer Service Number:

  • 1-617-755-6471
Call customer service

FitBark Email:

Customer Service
Send Message

FitBark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FitBark Phone Number
1 (617) 755-6471
Average Calls duration
22 seconds
Most Popular FitBark Email Address
support@fitbark.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Activation/ cancellation, product/ service, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact FitBark?

Most Popular Number:

(617) 755-6471
Total calls: 52 Last call: Nov 4, 2025

Clients can contact Fitbark customer service for general queries and concerns via the helpline 1-617-755-6471 between business hours. The Fitbark phone number is best for general assistance, questions about sales and scientific research, and business and vendor inquiries. When calling the customer care team, users must provide the information asked of them to help the agents verify their identity and better assist them. Calling between the specified customer service hours is also necessary for efficient assistance.

The company has published a single email address, support@fitbark.com, to reach the customer care team for all matters. Responses to requests submitted via the Fitbark email generally take two or three business days. Emailing is a better alternative to calling the company representative for issues requiring additional context or proof to support. However, if confidential or sensitive information is needed to resolve the issue, consulting the Fitbark address by letter or person is a comparatively safer option.

FitBark Inc.'s headquarters is at 1820 Washington St., Unit 2S, Kansas City, Missouri 64108, United States. The company welcomes customers with critical issues and complaints to consult the corporate office by letter or in person for better assistance. Fitbark customer service is available to address their concerns between business hours. An in-person visitation is also feasible for general queries and concerns. However, an online consultation is a better and comparatively time-saving option.

To reach the business agent via the Fitbark website, open it in your browser and click Contact Us on the homepage to get directed to the relevant options. The best method is to initiate a chat with the customer care team that is active 24/7 to provide efficient responses. Users who are unable to see the chat bubble on the screen must disable their ad blocker to access it. Another option is to click Support on the homepage to request assistance with queries regarding purchases, returns, warranty, subscription, billing, upgrades, and other relevant aspects. Customers can also find links to download the Fitbark app on iOS and Android for a better experience. To access more advanced features and additional contact options, sign into your Fitbark account on the website. Those with an account on the platform can sign in using their Fitbark login credentials.

PissedConsumer Club

Contact Information

FitBark Website:

FitBark Help Center:

Corporate Office Address:

FitBark Inc.
1820 Washington St., Unit 2S
Kansas City, Missouri 64108
United States

Summary of FitBark Customer Service Calls

52 TOTAL
CALLS
00:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FitBark?

Activation/ Cancellation Question:

  • “I canceled subscription & getting billed still”
  • “Cancel subscription”
  • “Cancel”

Request for Information Question:

  • “Questions abt my service I want to talk with a human not text”
  • “Questioning credit card charge”
  • “Wi-Fi question”

Payments and Charges Question:

  • “Cannot open tracker to recharge.”
  • “Will not charge”
  • “Billing”

Product/ Service Question:

  • “Not working”
  • “Product problem”
  • “Battery”

Account Question:

  • “Tool money out of my bank account with out permission.”
  • “Re establish my account”
  • “Problems logging in”

Shipping and Delivery Question:

  • “FitBark not tracking my dog”
  • “My new FitBark is not tracking after first charge”
  • “A continuous problem with the FitBark tracking my phone (fit bark app) and not my dog! Same story go in reset everything blah blah!”

Staff Question:

  • “Service question”

Cards Question:

  • “Give new credit card”

Website/ Application Question:

  • “App is ***”

Other Question:

  • “Can't set up.”
  • “Can not get my FitBark GPS set up”
  • “Want to order”

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