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Contact FitBark Customer Service

FitBark Phone Numbers and Emails

Customer Service Number:

  • (617) 755-6471
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FitBark Email:

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How to Contact FitBark?

Most Popular Number:

(617) 755-6471
Total calls: 44 Last call: Jan 30, 2025
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PissedConsumer Reporter

Clients can contact Fitbark customer service for general queries and concerns via the helpline 1-617-755-6471 between business hours. The Fitbark phone number is best for general assistance, questions about sales and scientific research, and business and vendor inquiries. When calling the customer care team, users must provide the information asked of them to help the agents verify their identity and better assist them. Calling between the specified customer service hours is also necessary for efficient assistance.

The company has published a single email address, support@fitbark.com, to reach the customer care team for all matters. Responses to requests submitted via the Fitbark email generally take two or three business days. Emailing is a better alternative to calling the company representative for issues requiring additional context or proof to support. However, if confidential or sensitive information is needed to resolve the issue, consulting the Fitbark address by letter or person is a comparatively safer option.

FitBark Inc.'s headquarters is at 1820 Washington St., Unit 2S, Kansas City, Missouri 64108, United States. The company welcomes customers with critical issues and complaints to consult the corporate office by letter or in person for better assistance. Fitbark customer service is available to address their concerns between business hours. An in-person visitation is also feasible for general queries and concerns. However, an online consultation is a better and comparatively time-saving option.

To reach the business agent via the Fitbark website, open it in your browser and click Contact Us on the homepage to get directed to the relevant options. The best method is to initiate a chat with the customer care team that is active 24/7 to provide efficient responses. Users who are unable to see the chat bubble on the screen must disable their ad blocker to access it. Another option is to click Support on the homepage to request assistance with queries regarding purchases, returns, warranty, subscription, billing, upgrades, and other relevant aspects. Customers can also find links to download the Fitbark app on iOS and Android for a better experience. To access more advanced features and additional contact options, sign into your Fitbark account on the website. Those with an account on the platform can sign in using their Fitbark login credentials.

FitBark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call FitBark is 6177556471.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 22 seconds.

  • Be prepared for the call as FitBark may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

FitBark Website:

FitBark Help Center:

Corporate Office Address:

FitBark Inc.
1820 Washington St., Unit 2S
Kansas City, Missouri 64108
United States

FitBark Rating Based on 6 Reviews

Rating details

1.0
more details
Customer service
Warranty
Advertised vs Delivered
Website

Rating stats

Rating trend

Summary of FitBark Customer Service Calls

44 TOTAL
CALLS
00:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FitBark?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel”
  • “Renew”

Product/ Service Question:

  • “Not working”
  • “Product problem”
  • “Battery”

Payments and Charges Question:

  • “Will not charge”
  • “Billing”
  • “Battery not holding charge”

Request for Information Question:

  • “Questioning credit card charge”
  • “Wi-Fi question”
  • “About a charge”

Account Question:

  • “Tool money out of my bank account with out permission.”
  • “Re establish my account”
  • “Problems logging in”

Shipping and Delivery Question:

  • “FitBark not tracking my dog”
  • “My new FitBark is not tracking after first charge”
  • “A continuous problem with the FitBark tracking my phone (fit bark app) and not my dog! Same story go in reset everything blah blah!”

Cards Question:

  • “Give new credit card”

Website/ Application Question:

  • “App is ***”

Other Question:

  • “Want to order”
  • “Lost Fitbark Device”
  • “Partial order”

Compare FitBark Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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