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I purchased a Fisher and Paykel washer and dryer about 6 years ago. What really sold me was a feature on the dryer. It is top loading which is very convenient since I have a rather small laundry room. Also thought the lint collection system was pretty cool. There is a cup that slides into an area on the inside of the dryer on the left side and the lint is deposited into the cup. You slide it out and just turn it upside down to empty it. The problem is, the lint cup is a VERY POOR DESIGN.

My dryer stopped working last week. It would run, but only cool air, no warm/hot air. I read the manual which offered little in the way of help. The troubleshooting guide asked questions like; Is the dryer set to Air Dry?

I did some research on the internet and thankfully found the answer. The lint trap design is so poor that it allows lint to build up behind the area which holds the cup. I was able to remove a screw and pull that plate off. There was a very thick layer of lint behind it. I vacuumed it out and put the plate back on. But that was only half the job. The safety feature trips a switch and it has to be reset. I had to remove 2 more screws to remove the lid and then 2 more and carefully pull the front panel off of the dryer to access the reset switch. I reset it. Of course there was a lot of lint behind that front panel that I vacuumed out. I put it all back together and the dryer works fine now. It would have been nice to know this a long time ago so I could have done preventative maintanence. Or, if the machine had a BETTER DESIGN which would not allow so much lint to escape!!! VERY POOR DESIGN FISHER & PAYKEL!!!!!

Reason of review: Bad quality.

Location: Philadelphia, Pennsylvania

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