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How to Reach a Person at FirstNet

Verified Contact Information

Toll-Free Number:

  • 1-800-574-7000
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copyright@att.com
Copyright Infringement Inquiries
privacypolicy@att.com
Privacy Inquiries

How to Contact FirstNet Customer Service?

The FirstNet hotline for enthusiasts is (800) 574-7000, a toll-free number accessible anywhere in the United States. Have your account details ready for a quicker interaction. The FirstNet Corporate Office representatives are skilled in addressing various inquiries and issues related to technical glitches, account matters, and troubleshooting. Note that the response time on the customer service hotline may vary based on the volume of calls. However, FirstNet's commitment is to provide prompt and effective service to its clients.

FirstNet Customer Service Hours are Monday through Friday, starting at 8 AM and ending at 8:30 PM Eastern Time (ET). On Saturdays, they operate from 10 AM to 9 PM ET and Sundays until 8 PM ET. These hours cover both their customer service helplines and central headquarters. One can contact FirstNet's customer service within this timeframe for queries or issues. Note that these hours may change during holidays or special events. Check their official portal or contact them directly for accurate operational hours before calling.

The FirstNet headquarters, situated at 208 S. Akard, Room 2901, Dallas, Texas 75202, United States, is the central operational hub, encompassing customer service and administrative functions. If considering a visit, scheduling an appointment in advance is advised to ensure guidance to the relevant department or individual for addressing concerns. Note that certain areas may be restricted for visitors due to safety measures. Beyond physical visits, FirstNet headquarters extends customer service through phone and digital channels, facilitating assistance even if an in-person visit is impractical.

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Contact Information

FirstNet Website:

FirstNet Help Center:

Corporate Office Address:

First Responder Network Authority
208 S. Akard, Room 2901
Dallas, Texas 75202
United States

Other Info (opening hours):

Mailing Address:

Attn: Copyright Infringement

1800 Perimeter Park Drive, Suite 100

Morrisville, NC 27560

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