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Contact FirstLight Federal Credit Union Customer Service

How to Reach a Person at FirstLight Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-355-8123
    Reorder Checks
Call Now
Send Message

Customer Service:

  • 1-888-691-8661
    Card Activation
  • 1-800-229-6132
    Credit Card
  • 1-915-562-1172
    El Paso
  • 1-575-526-4401
    Las Cruces
  • 1-866-310-6919
    Loan payments
  • 1-888-891-2435
    PIN Selection
  • 1-800-351-1670
    Toll Free
  • 1-800-229-5414
    Visa Debit Contactless Card

Customer Service:

cumail@firstlightfcu.org

Technical Support:

tech.support@mx.com

How to Contact FirstLight Federal Credit Union?

Most Popular Number:

(800) 355-8123
Reorder Checks

The FirstLight Federal Credit Union phone number for general customer support is 1-800-351-1670. You can also get in touch with the Member Experience Contact Center representatives in El Paso at 1-915-562-1172 for questions about accounts, transactions, or general banking services. You can also reach the agents in the Las Cruces Contact Center at 1-575-526-4401. If your inquiry is related to loan payments, dial 1-866-310-6919. To activate your card, call 1-888-691-8661. The PIN Selection is available at 1-888-891-2435. If you need to report a lost or stolen debit card or fraudulent activity, contact the FirstLight Federal Credit Union at 1-800-229-5414. The company’s phone number for issues with credit cards is 1-800-229-6132.

The FirstLight Federal Credit Union customer service email address is cumail@firstlightfcu.org. It can be used for general questions and information requests whenever you want to learn more about the company, its services, and policies. General feedback and complaints can also be sent to this email, and the customer care team will study your comments and provide instructions to resolve the problem. If you need a tech expert’s advice, you can reach customer care at tech.support@mx.com. However, the company emphasizes the efficiency of their chat support. If you prefer communicating online, live chat may be the fastest way to contact the company’s representatives.

The FirstLight Federal Credit Union headquarters is located at 9983 Kenworthy Street, El Paso, TX 79924, United States. The company’s mailing address for information requests, official correspondence, and legal inquiries is FirstLight Federal Credit Union, P.O. Box 24901, El Paso, Texas 79914-9001, United States. You can also mail your complaints, concerns, and feedback to this office for the customer service team to handle. You will get a response to your request as soon as the support representatives study your matter and find ways to resolve the issue. The same FirstLight Federal Credit Union address can be used for the Privacy Policy and Data Protection questions.

The FirstLight Federal Credit Union hours depend on your inquiry. The Member Experience Contact Center is operational Monday through Friday between 8 a.m. and 6 p.m. and Saturday from 9 a.m. to 1 p.m. MST. You can call the customer care helpline within these hours or use the live chat support on the official website. For information or help outside of working hours, you can contact the virtual assistant, which is available 24/7. Alternatively, you can get consultation via Live Video Banking Monday to Friday between 8 a.m. and 8 p.m. and Saturday from 9 a.m. to 3 p.m. MST. Phone lines for loan payments are also operational 24/7.

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Contact Information

FirstLight Federal Credit Union Website:

FirstLight Federal Credit Union Help Center:

Corporate Office Address:

FirstLight Federal Credit Union
P.O. Box 24901
El Paso, Texas 79924
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm MST

Saturday: 9:00am - 1:00pm MST


Other Location:

9983 Kenworthy Street

El Paso, TX

79924

More contact details

Summary of FirstLight Federal Credit Union Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FirstLight Federal Credit Union?

Account Question:

  • “Need account info to set up online”

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