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Contact Firstleaf Customer Service

How to Reach a Person at Firstleaf

Verified Contact Information

Toll-Free Number:

  • 1-800-461-7203
Call Now
Send Message

Customer Service:

returns@firstleaf.com
Returns
shipping@firstleaf.com
Shipping
concierge@firstleaf.com

General Info:

service@firstleaf.club

Jobs/ Career:

penrose-hill@jobs.workablemail.com

Legal:

privacy@firstleaf.club
Privacy Inquiries

Media:

press@firstleaf.com
Press Inquiries

Firstleaf Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Firstleaf Phone Number
1 (800) 461-7203
Average Calls duration
5 minutes
Most Popular Firstleaf Email Address
concierge@firstleaf.com
Issue Resolution Rate
Low (19% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
View full overview

How to Contact Firstleaf?

Most Popular Number:

(800) 461-7203
Total calls: 46 Issues resolved: 3 Last call: Feb 16, 2026

You can reach Firstleaf customer service for immediate assistance on their direct phone number: (800) 461-7203. This is a Firstleaf phone number that will directly connect you with the support team to help with any questions or problems concerning the subscription or placing orders. That is quite satisfying for customers who find it easy to talk with knowledgeable representatives able to give solutions tailored to individual needs. Whether you have questions regarding billing, delivery, or even wine selections, the Firstleaf support offers quick resolutions. It's a convenient option for many individuals who want immediate help.

You may reach First Leaf at concierge@firstleaf.com.
This First Leaf email address is continuously monitored by their customer service representatives, who do their best to answer your questions as quickly as possible. This is a good option for people that need to attach detailed information or documentation since you will be able to discuss your situation at your own pace. Please keep in mind that response time cannot be estimated since it depends on the volume of queries coming in. However, Firstleaf support team tries to ensure your service assistance is qualitatively good, and you will not be disrespected whenever you contact them through this email.

Firstleaf headquarters is at 50 Technology Ct, Napa, California 94558 United States.
This address is the major Firstleaf corporate office location and contains most of the company's corporate and administrative functions. This Firstleaf address is quite helpful in case you want to send them some physical correspondence or have questions which perhaps may need a written approach. Most of the customer interactions, however, are performed via their website or customer support lines.

Firstleaf contact hours are meant to fit into the schedule of their customers. They work daily from 9:00 AM to 8:00 PM. This will definitely cover support for inquiries about your subscription, your order, and any other question you might have about the service. Their staff is ready to support you any day of the week, so it's quite convenient should one happen to have varying availability. You will be guaranteed, by doing so, to get your requested support more accurately and in the least time. You may want to consider contacting Firstleaf support using other means that might be available on their website, as most of those means would offer an immediate answer.

To contact Firstleaf via the official website, you simply have to go to the contact page where there will be several ways through which you can do so. You will also find easy-to-use inquiry forms, and, of course, there is live chat support if you need something while the customer support hours are open. The Firstleaf website is user-friendly and neat so that you won't be wasting any time finding the right department for your request. Their website has an extensive FAQ section that could help you out with any general questions and spare you from further time waste.

PissedConsumer Club

Contact Information

Firstleaf Website:

Firstleaf Help Center:

Corporate Office Address:

Firstleaf
50 Technology Ct
Napa, California 94558
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9:00am - 8:00pm

More contact details

Summary of Firstleaf Customer Service Calls

46 TOTAL
CALLS
05:03 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firstleaf?

Request for Information Question:

  • “I need to discuss my order”
  • “It's telling me when trying to put my info with address information in my city is not correct when it is”
  • “Talk to representative”

Shipping and Delivery Question:

  • “Shipment didn't arrive”
  • “Package isn't delivered”
  • “Date of delivery”

Activation/ Cancellation Question:

  • “I want to cancelt suscription”
  • “Cancel my subscription”
  • “Pls cancel order I will be placing a new order via phone in several weeks.”

Return/ Replace Question:

  • “Change date”
  • “Change of address”

Product/ Service Question:

  • “I did not order a second box”

Account Question:

  • “End subscription”

Payments and Charges Question:

  • “Billing mixup”

Cards Question:

  • “To change Visa Card #”

Other Question:

  • “Descuento de 110.49”
  • “Want to revisit my current order”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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