Firstgiving Phone Numbers and Emails

Toll-Free Number:

  • (877) 365-2949

Customer Service:

  • (877) 365-2949
  • (800) 687-8505

Firstgiving Email:

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Firstgiving Contact Information

Firstgiving Website:

Firstgiving Online Chat:

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Firstgiving Rating Based on 1 Reviews

Rating details

1.0
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Summary of Firstgiving Customer Service Calls

30 TOTAL
CALLS
02:36 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firstgiving Customer Service?

Payments and Charges Question:

  • “Charges”
  • “Triple charged on my donation”
  • “Double charge on donation”

Account Question:

  • “Account active?”
  • “Team account money not going into individual page”

Refund Question:

  • “Refund”

Other Question:

  • “Report needed”
  • “Need to update display”
  • “Donation”

About

Firstgiving Terms of Service
Please read these Terms before accessing or using the Site. ARBITRATION NOTICE: These Terms contain a binding arbitration provision. The Customer agree that, except for certain types of disputes described in the arbitration provision below, all disputes between The User and FrontStream will be resolved by mandatory binding arbitration and The User of Website waive any right to participate in a class action lawsuit or class-wide arbitration. FrontStream may update these Terms from time to time, and the latest version will be posted on the Site. By accessing the Site after changes are posted, The Client of Firstgiving agree to those changes. Accordingly, The Client of Firstgiving should periodically review these Terms as they appear from time to time on the Site. Material changes will be conspicuously posted on the Site. While The User may make donations using the Site without signing up for an online account, The User of company services will be required to set up an online account to use certain features of the Site.
To read more: https://www.firstgiving.com/terms-and-conditions/
Firstgiving Privacy Policy
The privacy of personal information is very important to The Company Please read the entire Policy before using Firstgiving's' Services. This Policy applies to all users of the Services, including nonprofit organizations, fundraisers, and donors. If The Client of Firstgiving do not agree with this Policy, do not access or use the Services. Website reserve the right to modify this Policy at any time. All changes will be effective immediately upon posting to the Services. The Customer's continued use of the ServiCOces after any modification to the Policy will constitute The Client's acceptance of those modifications. Material changes will be conspicuously posted on the Services or otherwise communicated to The Customer The Company Collect Personally Identifiable Information and Other Information that The Customer Submit. The Client can visit Company's Services without sharing personally identifiable information, but The Customer will be required to submit personally identifiable information in order use certain other features of the Services.
To read more: https://www.firstgiving.com/privacy-policy/
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Firstgiving is ranked 702 out of 2286 in Financial Services category

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