For assistance, you can call First Time Driver customer service at the toll-free number (855) 812-3721. You can also send a message to this number. Another First Time Driver phone number you can call to reach customer service is (800) 393-1063. Customer service assists with course enrolment and signing up for your online driver education course. It will answer your payment and billing questions. Concerns about completion certificates and state reporting requirements can also be discussed with customer service agents. You can call customer service with all your relevant general inquiries.
You can use the First Time Driver email addresses for your emails. For customer service, send your email to info@americansafetycouncil.com. Sales and reservation inquiries have to be emailed to sales@amersc.com. Customer service reads all the emails received, and you can expect a response within 2 to 3 working days. Alternatively, mail your detailed letter to the corporate office at American Safety Council, Inc., 225 E Robinson Street, Suite 570, Orlando, Florida 32801, United States. You can also request to visit a senior representative at the corporate office.
Use the First Time Driver website to contact the support team. Go to the website, and before requesting an agent to contact you, explore the FAQs section on the site. You’ll find answers to the most commonly asked questions. When you don’t find all the answers you need, you can submit a request via the website, and a customer service agent will contact you. Just fill out and submit the request form, and an expert will contact you within 2 to 3 working days. During business hours, you can also have a live chat with an agent. You can also follow customer service on Facebook and LinkedIn.
