The easiest way to contact First Keystone Community Bank customer service is to call the toll-free number (888) 759-2266. The other customer service number to call is (570) 752-3671. Customer service will give advice and assist you with account access, online banking, and card services. Call the same numbers for fraud and security concerns. You can also update your personal details and get answers to your questions about checking, savings, loans, fees, or bill payments.
You can communicate in writing with customer service by using the First Keystone Community Bank email address. Send your email to support@fkc.com. Customer service agents read all the emails and will come back to you. You can expect a response within 2 to 3 days. Alternatively, you can mail a detailed letter to the headquarters at the corporate office. The address is First Keystone Community Bank, 111 W. Front Street, Berwick, Pennsylvania 18603, United States. Someone will respond to the letter. You are also welcome to request an appointment with a senior representative at headquarters. The street address is the same as the mailing address.
First Keystone Community Bank customer service operational hours are from 9 AM to 5 PM on Monday, Tuesday, and Thursday. On Wednesday, the hours are from 9 AM to 4 PM. The Friday hours are from 9 AM to 6 PM, and Saturday, from 9 AM to 12 PM. Customer service is closed on Sunday. Drive-through hours are from 9 AM to PM.
You can contact customer service via the First Keystone Community Bank website. The website is available 24/7. Go to the website and click on “Contact Us”. You’ll find contact details on the form appearing on your screen. To request an agent to contact you, fill out this form. Ensure that all the required fields are completed and click on “Submit”. Someone will come back to you as soon as possible during operational hours.