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Contact First Interstate Bank Customer Service

How to Reach a Person at First Interstate Bank

Verified Contact Information

Toll-Free Number:

  • 1-855-342-3400
Call Now
Send Message

Customer Service:

  • 1-833-498-2462
    Business Credit Card Activation
  • 1-888-833-3453
    Client Contact Center
  • 1-800-992-3808
    Debit Card PIN Activation/Reset
  • 1-866-496-6183
    Gift/Travel Card
  • 1-800-456-6870
    Personal Credit Card Activation
  • 1-406-255-5393

Report Fraud:

  • 1-833-699-0076
    Debit Card Fraud

Investors/ Franchising:

  • 1-406-255-5322

Jobs/ Career:

  • 1-406-255-5485

Customer Service:

domains@fib.com
Mobile App

General Info:

pcbank@fib.com

Investors/ Franchising:

investor.relations@fib.com

Jobs/ Career:

careers@fib.com

Legal:

privacy@fib.com
Privacy Inquiries

Media:

marketing@fib.com
Marketing Inquiries
social.media@fib.com

Report Fraud:

phishing@fib.com
foundationusers@fib.com
Volunteers

First Interstate Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular First Interstate Bank Phone Number
1 (855) 342-3400
Average Calls duration
1 minute
Most Popular First Interstate Bank Email Address
domains@fib.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Cards, account and request for information
View full overview

How to Contact First Interstate Bank Customer Service?

If you’re an existing customer of the First Interstate Bank or planning to be one, there’s an array of customer service numbers they offer for your convenience. For general assistance, dial the toll-free First Interstate Bank customer service number at 1-855-342-3400. Suppose you have a more specific query, such as pin activation/resetting for your debit card, credit card bill payment, or anything in between. In that case, you can contact general customer service at 1-833-498-2462. Moreover, the bank goes the extra mile to provide a dedicated line for assistance with fraud. For reporting credit card fraud, you can dial 1-866-839-3485, while you can call 1-833-699-0076 if there’s any suspicious activity on your debit card. Moreover, if you want to inquire about possible investing or franchising opportunities, you can contact them at 1-406-255-5322. Last but not least, if you want to be a part of First Interstate Bank’s workforce, you can ask about job and career opportunities by dialing 1-406-255-5485.

First Interstate Bank puts its customers’ needs, providing extensive customer service hours. While First Interstate bank hours are tailored to serve the working class, the bank opens its lines from 7:30 AM to 7:00 PM MT, Monday through Friday. Stretching beyond the usual 9 to 5 time, the bank acknowledges that many clients prefer seeking assistance on weekends. That’s why the First Interstate Bank customer service hours are available from 10:00 AM to 2:00 PM (MT) on Saturdays. Although there’s no First Interstate Bank 24-hour customer service, you can use the chat function within online banking to find answers to some of the most frequently asked questions.

It is straightforward to contact First Interstate Bank via email. You can direct all your general queries related to credit/debit card management, bill payments, etc., to pcbank@fib.com. Should you have more specific concerns about their mobile application, i.e., lags, bugs, etc, you can write to the designated department at domains@fib.com. Matters about privacy and legalities can be forwarded to privacy@fib.com, whereas you can use phishing@fib.com to report fraudulent activity on your debit/credit card. The bank regards the sanctity of its clients’ bank accounts in high spirits and thus takes proactive measures to protect your precious investments. That’s why ensuring you're sending the correct information is essential to receive an effective and timely response.

PissedConsumer Club

Contact Information

First Interstate Bank Website:

First Interstate Bank Help Center:

Corporate Office Address:

First Interstate BancSystem, Inc.
P.O. Box 30918 401 North 31st Street
Billings, Montana 59116
United States

Other Info (opening hours):

Hours:

Monday-Friday: 7:30am - 7:00pm MT

Saturday: 10:00am - 2:00pm MT


Mailing Address:

P.O. Box 7102

Billings, MT 59103-7102

More contact details

Why Customers Call First Interstate Bank?

Top Reasons of Customers Calls

  • Cards 42%
  • Account 17%
  • Request for Information 17%
  • Activation/ Cancellation 8%
  • Shipping and Delivery 8%
  • Product/ Service 8%

Cards

42%
  • "Card not working"
  • "Pin number won't work"
  • "Card fraud"

Account

17%
  • "Account"
  • "Balance"

Request for Information

17%
  • "Checking"
  • "Question about acquisition of Allied Bancshares, Inc"

Activation/ Cancellation

8%
  • "To activate new client card"

Shipping and Delivery

8%
  • "Where is my new debit at?"

Product/ Service

8%
  • "Make loan payment"

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