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Contact First Health Group Customer Service

How to Reach a Person at First Health Group

Verified Contact Information

Toll-Free Number:

  • 1-800-226-5116
    First Health
Call Now
Send Message

Customer Service:

  • 1-800-831-1166
    Cofinity

Jobs/ Career:

  • 1-877-451-1695

Sales/ Reservations:

  • 1-855-389-9688
    First Health Medicare Part D
  • 1-800-247-2898 ext 1
    Intermediary sales
  • 1-800-694-3258 ext 1
    Medicare Advantage

General Info:

info@firsthealth.com

Jobs/ Career:

cvs_support@modernhire.com
Modern Hire Help Desk

Sales/ Reservations:

firsthealthsales@firsthealth.com

First Health Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular First Health Group Phone Number
1 (800) 226-5116
Average Hold Time
00:00:52
Average Calls duration
4 minutes
Most Popular First Health Group Email Address
info@firsthealth.com
First Health Group Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact First Health Group Customer Service?

First Health Group phone number is 1-800-226-5116. The line is available Monday through Friday from 8 am to 8 pm ET.
If you need to contact Confinity, please call 1-800-831-1166. Operation hours of this line are Monday through Friday from 8 am to 5 pm ET.
The line business hours are Monday through Friday from 8 am to 8 pm ET.
All phone lines are available for members, clients and providers.
If you have client, broker and product sales questions, please call 1-800-247-2898, ext. 1.

There is no available First Health Group email address for general customer support. However, if you click the “Contact Us” button in the footer of the page and then press the “Send Mail” button, you will see a question submission form. To fill out the form, you need to provide your full name, phone number, and select a preferable way of contacting. Once you submit your inquiry, it will be forwarded directly to the First Health Group customer service.
If you have questions regarding First Health Group products and services, you can check them out by clicking the “Our Products” button.

First Health Group address is 3200 Highland Avenue, Downers Grove, Illinois 60515, United States. The company also has numerous locations all over the United States including Illinois, Indiana, Kentucky, Maine, Texas, Vermont, Nevada, Nebraska and others.
If you are looking for a specific network location, please click the “Locate a Provider” button on the main website page. All search results include location address and contact details. Thus, if you need to reach out to a particular location, you will have all the information to do that.

PissedConsumer Club

Contact Information

First Health Group Website:

First Health Group Help Center:

Corporate Office Address:

First Health Group Corp
3200 Highland Avenue
Downers Grove, Illinois 60515
United States

Other Info (opening hours):

First Health Hours:

Monday - Friday: 8:00 AM - 8:00 PM (ET)


Cofinity Hours:

Monday - Friday: 8:00 AM - 5:00 PM (ET)

More contact details

Why Customers Call First Health Group?

Top Reasons of Customers Calls

  • Activation/ Cancellation 26%
  • Request for Information 15%
  • Product/ Service 13%
  • Customer Inquiries & Issues 13%
  • Shipping and Delivery 8%
  • Payments and Charges 8%
  • Account 8%
  • Cards 8%
  • Return/ Replace 2%

Activation/ Cancellation

26%
  • "I want to cancel my policy"
  • "To cancel my policy"
  • "To cancel health care plan"

Request for Information

15%
  • "Checking if they cover my provider and if my services are covered"
  • "I need my prossing information"
  • "Help with establishing a member portal"

Product/ Service

13%
  • "BERY upset with policy sold & representatives uninformed sales sales knowledge"
  • "Access my insincere info"
  • "Resume health insurance"

Customer Inquiries & Issues

13%
  • "Coverage"
  • "Prescription"
  • "Find if my doctor is covered"

Shipping and Delivery

8%
  • "I never received a confirmation email after submitting my payment nor have I received my physical cards"
  • "Never received email confirmation for payment sent nor physical cards"
  • "I did not received my membership card"

Payments and Charges

8%
  • "Billing"
  • "Payment due date"
  • "Recurring charges after cancellation"

Account

8%
  • "When is my premium due. Is it taken out of my account or did I just want to at you?"
  • "New member"
  • "Gym membership denial"

Cards

8%
  • "No cards"
  • "Not relieved card"
  • "Card"

Return/ Replace

2%
  • "Need to change cc info"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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