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Contact First Health Group Customer Service

First Health Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 226-5116
    First Health
Call customer service
Send Message

Customer Service:

  • (800) 831-1166
    Cofinity

Jobs/ Career:

  • (877) 451-1695

Sales/ Reservations:

  • (855) 389-9688
    First Health Medicare Part D
  • (800) 247-2898 ext 1
    Intermediary sales
  • (800) 694-3258 ext 1
    Medicare Advantage

First Health Group Emails:

General Info
Jobs/ Career
Modern Hire Help Desk
Sales/ Reservations
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More phone numbers and emails Less phone numbers and emails

How to Contact First Health Group Customer Service?

Most Popular Number:

(800) 226-5116
First Health
Total calls: 27 Last call: Feb 5, 2025
author avatar
PissedConsumer Reporter

First Health Group phone number is 1-800-226-5116. The line is available Monday through Friday from 8 am to 8 pm ET.
If you need to contact Confinity, please call 1-800-831-1166. Operation hours of this line are Monday through Friday from 8 am to 5 pm ET.
To contact First Choice of the Midwest, please call 1-888-246-9949. The line business hours are Monday through Friday from 8 am to 8 pm ET.
All phone lines are available for members, clients and providers.
If you have client, broker and product sales questions, please call 1-800-247-2898, option 1.

There is no available First Health Group email address for general customer support. However, if you click the “Contact Us” button in the footer of the page and then press the “Send Mail” button, you will see a question submission form. To fill out the form, you need to provide your full name, phone number, and select a preferable way of contacting. Once you submit your inquiry, it will be forwarded directly to the First Health Group customer service.
If you have questions regarding First Health Group products and services, you can check them out by clicking the “Our Products” button.

First Health Group address is 3200 Highland Avenue, Downers Grove, Illinois 60515, United States. The company also has numerous locations all over the United States including Illinois, Indiana, Kentucky, Maine, Texas, Vermont, Nevada, Nebraska and others.
If you are looking for a specific network location, please click the “Locate a Provider” button on the main website page. All search results include location address and contact details. Thus, if you need to reach out to a particular location, you will have all the information to do that.

First Health Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call First Health Group is 8002265116. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call First Health Group mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

First Health Group Website:

First Health Group Help Center:

Corporate Office Address:

First Health Group Corp
3200 Highland Avenue
Downers Grove, Illinois 60515
United States

Other Info (opening hours):

First Health Hours:

Monday - Friday: 8:00 AM - 8:00 PM (ET)


Cofinity Hours:

Monday - Friday: 8:00 AM - 5:00 PM (ET)

More contact details

First Health Group Rating Based on 4 Reviews

Rating details

1.3
more details
Price Affordability
Customer service
Website
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of First Health Group Customer Service Calls

35 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Health Group?

Activation/ Cancellation Question:

  • “Plan cancellation”
  • “Cancel”
  • “Cancellation”

Request for Information Question:

  • “Looking for cards for health insurance”
  • “Looking for a doctor”
  • “Question about plan”

Product/ Service Question:

  • “Resume health insurance”
  • “Is first health insurance the same as Aetna insurance?”
  • “Seeking listing of places for therapy that accept my insurance”

Cards Question:

  • “Not relieved card”
  • “Card”

Payments and Charges Question:

  • “Recurring charges after cancellation”
  • “Billing information”

Shipping and Delivery Question:

  • “I did not received my membership card”

Return/ Replace Question:

  • “Need to change cc info”

Other Question:

  • “Coverage”
  • “Pip”
  • “Prescription info”

Compare First Health Group Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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