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Contact First Florida Credit Union Customer Service

How to Reach a Person at First Florida Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-766-4328
    Ext. 1
Call Now
Send Message

Customer Service:

  • 1-904-808-4644
    County Road 210 Branch
  • 1-305-716-8383
    Doral Branch
  • 1-904-359-6800
    For Jacksonville Ext. 1
  • 1-904-332-4203
    Kingsley Branch
  • 1-888-297-3416
    Lost or Stolen Visa Credit Card or Debit/ATM Card
  • 1-904-332-4204
    Mandarin Branch
  • 1-407-523-4600
    Orlando Branch
  • 1-954-874-0360
    Pembroke Park Branch
  • 1-800-290-7893
    PIN change
  • 1-904-332-4202
    Roosevelt Branch
  • 1-904-332-4201
    Southpoint Branch
  • 1-850-402-5883
    Tallahassee - Appleyard Branch
  • 1-850-402-5884
    Tallahassee - Bannerman Crossings Branch
  • 1-850-414-7290
    Tallahassee - Blair Stone Branch
  • 1-850-922-7855
    Tallahassee - Northside Branch
  • 1-850-402-5880
    Tallahassee - Southwood Branch
  • 1-850-402-5881
    Tallahassee - Turlington Branch
  • 1-904-332-4206
    Tamaya Branch

Report Fraud:

  • 1-800-237-8990

Claims:

  • 1-844-707-4964
    CUNA Mutual Group Claims Specialist

Investors/ Franchising:

  • 1-904-332-9326
    Fax

Customer Service:

info@firstflorida.org

Investors/ Franchising:

cbarnett@firstfloridais.org

Legal:

privacy@firstflorida.org
Privacy Inquiries

Media:

fb1@firstflorida.org

How to Contact First Florida Credit Union Customer Service?

Most Popular Number:

(800) 766-4328
Ext. 1

First Florida Credit Union offers several contact numbers for different customer service needs. The primary Florida Credit Union phone number is a toll-free line at 1-800-766-4328, extension 1. This number is a centralized point of contact for general inquiries and support related to First Florida Credit Union's products and services.

For customers specifically in Jacksonville, customers can contact customer service at 1-904-359-6800, extension 1. Additionally, if you have a lost or stolen Visa credit card or debit/ATM card, you can contact First Florida Credit Union at 1-888-297-3416. If you need to change your PIN, the dedicated number is 1-800-290-7893.

In case of fraud, you can report it by calling the company number 1-800-237-8990. If you have claims to make, there's a separate line at 1-844-707-4964 for assistance with claims handled by CUNA Mutual Group Claims Specialists.

First Florida Credit Union's corporate office is at 500 West 1st St., Jacksonville, Florida 32202, United States. The company's primary location is managing the credit union's corporate operations and administrative functions. It plays a pivotal role in decision-making, strategic planning, and coordination of financial services offered by the institution to its members. The location in Jacksonville, Florida, underscores the credit union's presence in the region and its commitment to serving the financial needs of its members in a prominent Florida city. It reflects the institution's role in the community and its dedication to delivering financial services, support, and innovative solutions to its members.

First, Florida Credit Union's customer support can be accessed via their website. You can navigate to the "About" section and find the "Contact Us" page on the website. You will find a form to fill out on this page to send your inquiries or messages. It's important to note that while this is a secure form, First Florida Credit Union advises not to include sensitive account or personal information like social security numbers, balances, or passwords in your message for security reasons.

Additionally, on the same "Contact Us" page, you will find phone numbers to call their customer support team. They are available for assistance from Monday to Friday from 8:00 AM to 6:00 PM and Saturday between 9:00 AM and 2:00 PM.

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Contact Information

First Florida Credit Union Website:

First Florida Credit Union Help Center:

Corporate Office Address:

First Florida Credit Union
500 West 1st St.
Jacksonville, Florida 32202
United States

Other Info (opening hours):

Member Support Center Hours:

Monday - Friday: 7:30AM-6:00PM

Saturday: 9:00AM-12:00PM

More contact details

Summary of First Florida Credit Union Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Florida Credit Union?

Payments and Charges Question:

  • “I tried to use my debit card and they're saying it's locked”

Other Question:

  • “Info savings”

About

Summary

First Florida Credit Union is a large not-for-profit credit union which specializes in financial assistance. The company was founded in 1954. Its headquarters is based in Gainesville, Florida, USA. The company cooperates with individuals and businesses. First Florida Credit Union provides the following services: auto loans, home equity line of credit, first mortgage loans, second mortgage, and personal loans. The company also offers virtual Internet branch solutions including online banking, bill payer, mobile banking, apply for a loan, and TruStage Insurance. First Florida Credit Union has online calculator for loans. There are 13 branches in the Florida area. They serve customers from more than 21 counties.

First Florida Credit Union reviews and complaints

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