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Contact First Federal Bank of Louisiana Customer Service

How to Reach a Person at First Federal Bank of Louisiana

Verified Contact Information

Toll-Free Number:

  • 1-877-253-8964
    Card Alert Requests
Call Now
Send Message

Customer Service:

  • 1-800-554-8969
    After Hour Assistance
  • 1-866-604-0381
    Report Lost/Stolen Credit Card
  • 1-800-472-3272
    Report Lost/Stolen Debit Card
  • 1-800-860-1238
  • 1-337-421-1234

Report Fraud:

  • 1-337-421-1200

General Info:

  • 1-337-433-3611

Customer Service:

firstfederal@ffbla.bank

Jobs/ Career:

careers@ffbla.bank

How to Contact First Federal Bank of Louisiana?

Most Popular Number:

(877) 253-8964
Card Alert Requests

Several options are available to reach the company agents by phone. Users requesting card alerts can dial the toll-free number (877) 253-8964 during working hours. For after-hours assistance, the customer service helpline at (800) 554-8969 is available on the official website. To report the lost or stolen credit card, use (866) 604-0381. The First Federal Bank of Louisiana phone number, (800) 472-3272, is available to report lost or stolen debit cards to the relevant agents. Those seeking general customer service can dial (800) 860-1238 or (337) 421-1234 during business hours. The helpline at (337) 421-1200 is available to report fraud to the security department. Lastly, to request general information about the company's services or policies, call or message (337) 433-3611 during First Federal Bank of Louisiana’s hours of operation.

Depending on the nature of their concern, clients can use either of the two emails to consult First Federal Bank of Louisiana’s customer service. Those with minor queries or complaints can reach the support team via email at firstfederal@ffbla.bank. For job applications or career-related inquiries, use careers@ffbla.bank to connect with the relevant agent during regular support hours. That will ensure responses to your requests within several hours or a day.

The First Federal Bank of Louisiana hours slightly vary for the lobby, drive-through, and general customer service. Clients who consult the agents in the lobby can reach out Monday through Friday, 9:00 AM to 5:00 PM. For drive-through, the hours are 8:00 AM to 6:00 PM Monday through Friday. Meanwhile, those seeking to contact the customer care team for information or help can submit their request between 8:00 AM and 5 PM CST on weekdays.

Users seeking online assistance from First Federal Bank of Louisiana’s customer service can visit the company's official website and head to the Contact Us page. Once there, they can select the most suitable option to reach out to the agents during business hours. For instance, they can call the support team or submit their request via email. This page also features a live chat icon for those seeking real-time assistance. Additionally, customers can access self-service resources for reordering debit cards, online banking, enrolments, credit card payments, home loan applications, and other relevant topics on the same page. Lastly, those seeking to report lost or stolen cards can use the First Federal Bank of Louisiana phone numbers available at the bottom of the page. However, they must reach out during business hours and keep their account information available at the time of the call to ensure a seamless experience.

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Contact Information

First Federal Bank of Louisiana Website:

First Federal Bank of Louisiana Help Center:

Corporate Office Address:

First Federal Bank of Louisiana
P.O. Box 1667 1135 Lakeshore Drive
Lake Charles, Louisiana 70602
United States

Other Info (opening hours):

Lobby Hours:

Monday – Friday: 9:00am – 5:00pm


Drive-Thru Hours:

Monday – Friday: 8:00am – 6:00pm


Customer Service Hours:

Monday – Friday: 8:00am - 5:00pm CST

More contact details

Summary of First Federal Bank of Louisiana Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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