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Contact First Commonwealth Bank Customer Service

First Commonwealth Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 711-2265
Call customer service
Send Message

Customer Service:

  • (844) 221-3500
    Mortgage
  • (877) 816-1801
    TTY/TDD

First Commonwealth Bank Emails:

Customer Service
Jobs/ Career
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How to Contact First Commonwealth Bank Customer Service?

Most Popular Number:

(800) 711-2265
Total calls: 16 Last call: Jan 7, 2025
author avatar
PissedConsumer Reporter

You can contact the First Commonwealth Bank customer service team by dialing the toll-free number 1-800-711-2265. This Commonwealth Bank contact 24/7 number can be contacted if you have general account questions or need assistance opening a new checking account. It can also assist you in how to apply for a loan and mortgage. However, there is a dedicated Commonwealth Bank phone number for mortgage queries, which is 1-844-221-3500. One more published number to contact the First Commonwealth Bank customer service team for customers with hearing loss or speech impairment is 1-877-816-1801.

1st Commonwealth Bank office is at First Commonwealth Bank 601 Philadelphia St., Indiana, Pennsylvania 15701, United States. This First Commonwealth Bank address is the main point for overseeing the company's administrative and everyday functions. It is also the designated First Commonwealth Bank address for customer service communication. This includes general inquiries, organizational issues, and financial doubts. The 1st Commonwealth Bank also has another office dedicated to the Engagement Center. This address is PO Box 400, Indiana, Pennsylvania 15701-0400.

First Commonwealth Bank hours of operation run throughout the week. The First Commonwealth Bank hours start at 7:00 AM and 9:00 PM EST, Monday through Friday. If you want to reach the support team on Saturdays and Sundays, the operational hours range between 8:00 AM and 5:00 PM EST. For online and mobile banking users, there is an availability to send messages during First Commonwealth hours. This First Commonwealth Bank hours of operation run from 7:00 AM to 7:00 PM EST, Monday through Saturday. On Saturday, the hours operate anytime between 8:00 AM and 2:00 PM. For this, you must select the message icon once logged in.

First Commonwealth Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call First Commonwealth Bank is 8007112265. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday and Thursday. The average call time is 3 minutes.

  • People call First Commonwealth Bank mainly because of account, cards, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

First Commonwealth Bank Website:

First Commonwealth Bank Help Center:

Corporate Office Address:

First Commonwealth Bank
601 Philadelphia St.
Indiana, Pennsylvania 15701
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 7:00AM-9:00PM

Saturday - Sunday: 8:00AM-5:00PM


Engagement Center

P.O. Box 400

Indiana, Pennsylvania 15701-0400

More contact details

Fax:

+1(724) 463-5501

First Commonwealth Bank Rating Based on 6 Reviews

Rating details

1.3
more details
Customer service
Value for money
Additional Fees
Diversity of Products or Services

Rating stats

Rating trend

Summary of First Commonwealth Bank Customer Service Calls

25 TOTAL
CALLS
02:34 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Commonwealth Bank?

Account Question:

  • “Bank Account”
  • “Problem with acct”
  • “My account lock”

Payments and Charges Question:

  • “Umlock debit card”
  • “Why am I charged $35 fee”
  • “Unauthorized charge”

Cards Question:

  • “Depit card”
  • “Unable to use card”
  • “For my card”

Request for Information Question:

  • “Inquiry bank account”
  • “I want to check my balance in my checking account”

Employment Question:

  • “Pay off amount”

Other Question:

  • “Reset pass word”

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