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Contact First Citizens Community Bank Customer Service

How to Reach a Person at First Citizens Community Bank

Verified Contact Information

Toll-Free Number:

  • 1-800-326-9486
Call customer service
Send Message

Customer Service:

  • 1-866-279-1399
    Card Processing Center

Emergency/ Hotline:

  • 1-833-933-1681
    Lost or Stolen Debit Card, Domestic Reporting
  • 1-727-227-2447
    Lost or Stolen Debit Card, International Reporting
  • 1-888-582-3375
    Lost or stolen FCCB Credit Card

Report Fraud:

  • 1-800-369-0271

Legal:

  • 1-570-662-2121
    Privacy Inquiries

Media:

  • 1-888-567-8688
    Opt-out of Marketing Emails

First Citizens Community Bank Emails:

Customer Service
General Info

How to Contact First Citizens Community Bank?

Most Popular Number:

(800) 326-9486

The First Citizens Community Bank phone number for general inquiries is (800) 326-9486. You can call this helpline for checking and savings account questions, balances, and transaction history. The same number can be used for loan information, payments, and application status. The customer care agents will also explain details related to mortgage and home equity loans. If you need to report a lost or stolen debit card, call (833) 933-1681. Customers outside the US can call (727) 227-2447 to inform the bank about a lost or stolen card. If you suspect you have become a victim of fraud, you can report the issue at (800) 369-0271.

The First Citizens Community Bank customer service email address for general questions is fccbinfo@firstcitizensbank.com. You can use it to learn more about the company, its services, programs, and policies. To get in touch with the customer care team, write to contactcenter@myfccb.com. The support agents are ready to deal with debit and credit card issues, including lost, stolen, or replacement cards. You can use it to share your experience or file a complaint, and the support representatives will contact you back to answer your questions or offer ways to resolve the problem. Alternatively, you can submit your request via their website by filling out the online form on the Contact Us page.

The First Citizens Community Bank headquarters address is First Citizens Community Bank, 15 South Main Street, Mansfield, Pennsylvania 16933, United States. You can send information requests to this address to learn more about the company, the services it offers, policies, and programs. You can also mail official correspondence, documentation, and legal inquiries to this office. The same First Citizens Community Bank address is appropriate for complaints, concerns, and compliments. You can also send Privacy Policy questions via mail for the Data Protection Officer to handle. To check the company’s branches near you, visit the official website and click the Locations and Hours tab at the top of the homepage.

The First Citizens Community Bank hours may differ by location. To check the office hours of the branch in your area, visit the official website and click the Locations and Hours tab in the upper right corner of the homepage. Click on the location to see its hours and contact details. To get in touch with the customer service team, you can call the support helpline Monday to Wednesday from 8 a.m. to 5 p.m., Thursday and Friday between 8 a.m. and 6 p.m., and Saturday from 8:30 a.m. to 12:30 p.m. ET. Alternatively, you can send an email or fill out an online form on the official website whenever convenient.

To reach the First Citizens Community Bank customer service team online, visit the official website, and click the Contact Us tab in the top right corner of the homepage. Fill out the request form with your contact info and the details of your issue to submit your inquiry. The customer care agent will get in touch with you to discuss the details, answer your questions, or provide instructions to resolve your problem as soon as they study your matter. If you need the contact info of a specific branch, click the Locations and Hours tab at the top of the main page and select the location.

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Contact Information

First Citizens Community Bank Website:

First Citizens Community Bank Help Center:

Corporate Office Address:

First Citizens Community Bank
15 South Main Street
Mansfield, Pennsylvania 16933
United States

Other Info (opening hours):

Customer Contact Center Hours:

Monday, Tuesday, Wednesday: 8:00am - 5:00pm

Thursday, Friday: 8:00am - 6:00pm

Saturday: 8:30am - 12:30pm

More contact details

Frequently Asked Questions

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