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First Bus Phone Numbers and Emails

Customer Service:

  • +44 330 094 7577
    App Support
  • +44 345 528 0270
    First Travel Solutions
  • +44 207 291 0505
    London Corporate Office
  • +44 345 646 0707

Accounting/ Billing:

  • +44 122 462 9500 ext 1

Headquarters:

  • +44 122 465 0100

Investors/ Franchising:

  • +44 371 384 2046
    Shareholder Helpline
  • +44 121 415 7050
    Shareholder Helpline (From Overseas)

Media:

  • +44 113 273 9919
    Press Inquiries
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First Bus Emails:

Customer Service
App Support, Employee Queries
General Info
Jobs/ Career
Legal
Media
Press Inquiries, Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

First Bus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call First Bus is 443300947577. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday.

  • People call First Bus mainly because of request for information, refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

First Bus Website:

First Bus Help Center:

Corporate Office Address:

FirstGroup plc
395 King Street
Aberdeen, Scotland AB24 5RP
United Kingdom

Other Info (opening hours):

Other Location:

London Corporate Office

FirstGroup plc

8th floor, The Point

37 North Wharf Road

London W2 1AF

More contact details

Fax:

+44 (0)1224 650140

First Bus Rating Based on 1 Review

Rating details

1.0
more details
Additional Fees
Website
Number of Destinations
Level of Comfort

Rating stats

Rating trend

Summary of First Bus Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Bus?

Request for Information Question:

  • “To find out if buses r running”
  • “Information”

Payments and Charges Question:

  • “Transaction”
  • “Because my son keeps getting over charged for his bus pass on his way to school when it's £15”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Complain”

Other Question:

  • “Lost a mobile phone”
  • “Lost property on bus”
  • “Times of buses”

Compare First Bus Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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