Review about Firestone Complete Auto Care Oil Change from Colleyville, Texas

121 of 468 Firestone Complete Auto Care reviews

Had oil changed from firestone.Oil filter came off driving down the road.

Reported it to them. They said it's impossible for oil filter to come off. I have a 2005 dodge ram 3500 5.9 diesel motor.

There not taking responsibility.It's about $14000.

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Product or service
Firestone Complete Auto Care Oil Change
Review category
Service Centers and Repairs
review #735349
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121 of 468 Firestone Complete Auto Care reviews
Anonymous

Nov 28, 2015 #1070767

They made me wait 3 hours for something simple like fixing my license plate! Very poor service! Disrespectful and inconsistent with their time frames

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BSRO Social

Nov 17, 2015 #1065016

Hello,
Thank you for bringing this to our attention. We'd like to investigate this further for you if you could email us at SocialCare@bfrc.com with further details, invoice number (if available), the store's 6 digit number or physical address, and the best number you can be reached at it would be greatly appreciated. We value your feedback and business as a Firestone customer. We hope to hear back from you soon.

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