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Contact Firemonkeys Studios Customer Service

How to Reach a Person at Firemonkeys Studios

Verified Contact Information

General Info:

  • 1-650-628-1500
Send Message

Investors/ Franchising:

ir@ea.com

Legal:

dpo@ea.com
Privacy Inquiries

Firemonkeys Studios Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Firemonkeys Studios Phone Number
1 (650) 628-1500
Average Calls duration
1 minute
Most Popular Firemonkeys Studios Email Address
dpo@ea.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Product/ service, refund and staff
View full overview
PissedConsumer Club

Contact Information

Firemonkeys Studios Website:

Firemonkeys Studios Help Center:

Corporate Office Address:

Electronic Arts Inc.
14/720 Bourke St
Docklands, Victoria 3008
Australia

Summary of Firemonkeys Studios Customer Service Calls

19 TOTAL
CALLS
00:53 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firemonkeys Studios?

Product/ Service Question:

  • “A game problem”
  • “I want to sync data to another phone”
  • “Game Blocked Access”

Refund Question:

  • “Refund”
  • “Want money back”

Payments and Charges Question:

  • “You owe me for what I paid for”

Request for Information Question:

  • “Ignoring customer support emails and missing content/ stolen content on sims free play”

Staff Question:

  • “Customer service - website is not working need to speak with real person”

Other Question:

  • “Unaddressed Email Ticket Submission”
  • “Unresolved issues”

Compare Firemonkeys Studios Customer Service To

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