Contact Firemonkeys Studios Customer Service
How to Reach a Person at Firemonkeys Studios
Verified Contact Information
General Info:
-
1-650-628-1500
Investors/ Franchising:
ir@ea.com
Legal:
dpo@ea.com
Privacy Inquiries
Firemonkeys Studios Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Firemonkeys Studios Phone Number
1 (650) 628-1500
Average Calls duration
1 minute
Most Popular Firemonkeys Studios Email Address
dpo@ea.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Product/ service, refund and staff
Firemonkeys Studios Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Firemonkeys Studios Phone Number | 1 (650) 628-1500 |
| Average Calls duration | 1 minute |
| Most Popular Firemonkeys Studios Email Address | dpo@ea.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Product/ service, refund and staff |
Contact Information
Firemonkeys Studios Website:
Firemonkeys Studios Help Center:
Corporate Office Address:
Electronic Arts Inc.
14/720 Bourke St
Docklands,
Victoria
3008
Australia
Summary of Firemonkeys Studios Customer Service Calls
19
TOTAL
CALLS
CALLS
00:53
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Firemonkeys Studios?
Product/ Service Question:
- “A game problem”
- “I want to sync data to another phone”
- “Game Blocked Access”
Refund Question:
- “Refund”
- “Want money back”
Payments and Charges Question:
- “You owe me for what I paid for”
Request for Information Question:
- “Ignoring customer support emails and missing content/ stolen content on sims free play”
Staff Question:
- “Customer service - website is not working need to speak with real person”
Other Question:
- “Unaddressed Email Ticket Submission”
- “Unresolved issues”
Compare Firemonkeys Studios Customer Service To
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Firemonkeys Studios