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Firemonkeys Studios Phone Numbers and Emails

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General Info:

  • (650) 628-1500

Firemonkeys Studios Emails:

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Firemonkeys Studios Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Firemonkeys Studios is 6506281500.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Firemonkeys Studios mainly because of product/ service, refund and staff.

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PissedConsumer Club

Contact Information

Firemonkeys Studios Website:

Firemonkeys Studios Help Center:

Corporate Office Address:

Electronic Arts Inc.
14/720 Bourke St
Docklands, Victoria 3008
Australia

Firemonkeys Studios Rating Based on 4 Reviews

Rating details

1.3
more details
Customer service
Product or Service Quality
Billing Practices
Diversity of Products or Services

Rating stats

Rating trend

How Good is Firemonkeys Studios's Customer Service?

Tristan B Lrz
Tristan B Lrz
Feels Disappointed | Dec 16, 2023

It was and is still ongoing and it's *** I've been waiting a week for them to refund a purchase I never received im furious at this point it takes them days to reply to an email I'm just fed up. On a scale of one to ten they are a zero on customer service and support it's like I'm dealing with a robot.

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Tara P Rtt
Tara P Rtt
Feels Disappointed | Apr 29, 2023

They took my money

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Summary of Firemonkeys Studios Customer Service Calls

19 TOTAL
CALLS
00:53 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firemonkeys Studios?

Product/ Service Question:

  • “A game problem”
  • “Game Blocked Access”
  • “Crashing sims Freeplay”

Refund Question:

  • “Refund”
  • “Want money back”

Request for Information Question:

  • “Ignoring customer support emails and missing content/ stolen content on sims free play”

Staff Question:

  • “Customer service - website is not working need to speak with real person”

Other Question:

  • “Unaddressed Email Ticket Submission”
  • “Unresolved issues”
  • “You owe me for what I paid for”

Compare Firemonkeys Studios To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Origin
11 reviews
2.3
Sims Community
0 reviews
SimsVIP
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