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Firebox Phone Numbers and Emails

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  • +44 203 778 0148
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Firebox Emails:

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Firebox Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Firebox Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Firebox is 442037780148.

  • The longest wait times are on Wednesday, while the shortest are on Saturday.

  • Be prepared for the call as Firebox may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Firebox Website:

Firebox Help Center:

Corporate Office Address:

Firebox.com Ltd
Unit 1.01 35 Luke Street
London, England EC2A 4LH
United Kingdom

Other Info (opening hours):

Firebox.com Returns Address:

c/o MH DIREKT LTD

118 Amington Road

Yardley

BIRMINGHAM

B25 8JZ

More contact details

Fax:

+44 (207) 197 1279

Firebox Rating Based on 3 Reviews

Rating details

1.2
more details
Delivery Service
Customer service
Privacy and Data Security
Advertised vs Delivered

Rating stats

Rating trend

How Good is Firebox's Customer Service?

Timmothy Ery
Timmothy Ery
Feels Satisfied | Nov 24, 2023

I’m just saying they were great to work with

Read full quote
Jessicah Org
Jessicah Org
Feels Disappointed | Dec 21, 2022

I have sent 4 emails and no one has contacted me about my missing item

Read full quote

Summary of Firebox Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firebox?

Shipping and Delivery Question:

  • “Missing items”
  • “Non delivery”
  • “Missing item”

Request for Information Question:

  • “About an order i made”
  • “I wish to place an order but can't do it”
  • “Before we “Retired” to Colombia,South America from the United States;I bought a new “Firebox” in hopes that I could watch “North American College Football & other “English Speaking” TV programming! Please email me if my Firebox will wor”

Product/ Service Question:

  • “Disappointed”
  • “Complaint”
  • “Wish to purchase alien marker and baby griot cable guy”

Payments and Charges Question:

  • “Firebox charge model cycle break lever”
  • “Recharge”
  • “Payment”

Other Question:

  • “I would like yo make a order”
  • “Still waiting for my order”
  • “Cube remote???”

Compare Firebox Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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