Finvestings Com - Unfair treatment
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New ReviewerEarlier this year I was scammed out of nearly twenty thousand pounds by a company called Finvestings.com who stole my money from my coinbase account. After months and many emails in an attempt to get help to get back into my account I received an email from coinbase this morning telling me that I am no longer eligible for an account with their company?
They advised me that I can sell my cryptocurrency and then transfer my money to my linked account? My intention was to close the account but unless I am able to access the account I cannot do this. Coinbase have not given me a reason for their decision, so I am now left feeling as though I am the PERPORTRATIOR and not the victim. How is that right or fair?
I have updated the FCA UK and Action Fraud on this latest turn of events because I find the whole thing very strange and unsettling. I have come to realise that a lot of companies/employees are taking bribes to get the best outcome for the highest bidder and since Finvestings.com have stolen so much money that they can afford to pay for the right outcome the little people, like me, stand no chance. If it were not for platforms such as Pissed Consumer and Sitejabber the loss of my money to crooks would have gone by without anyone else knowing and there would be a lot more victims out there. Coinbase has totally disappointed me and other consumers should be very cautious before using their services.
From: Coinbase Support <;;;;;;;;;;;;help@***.com>
Sent: 12 September 2021 12:14
To: geebrowne@***.com
Subject: [Reply] Case #0739**** - I need to get back into my account
Hello Gee,
Thanks for contacting Coinbase Support.
We've reviewed your Coinbase account and determined that you're no longer eligible to use the Coinbase platform.
This includes purchasing cryptocurrency, depositing into Coinbase, sending cryptocurrency off of Coinbase, and linking new payment methods.
You can sell any cryptocurrency you currently have on Coinbase, and once the funds are available, you may withdraw them to your linked bank account.
We're not able to provide you with any additional information at this time.
Regards,
Coinbase Support
From: Coinbase Support
Sent: 13 September 2021 11:55
To: geebrowne@***.com
Subject: [Reply] Case #0739**** - I need to get back into my account
Hello Gee,
Thank you for your response.
As a security measure, we are unable to elaborate on our internal decision process.
This decision remains final and we will not be able to remove this restriction from your account.
We have not blocked access to the balance currently in your Coinbase account. While we can no longer process brokerage orders via our banking relationship, you may still send your balance to an external address and withdraw any remaining fiat from your fiat wallet to an active linked bank account.
Thank you for your understanding and apologies for any inconvenience this has caused.
Regards,
Coinbase Support
Monetary Loss: $17000.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.
Comments
Once I got off the phone with the broker (Mr. John Michael) from HASHFLARE I was convinced they were the real deal.
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They stopped responding to my emails and other forms of correspondence. Checking online to see if this was normal because I got confused then I saw so many negative reviews of HASHFLARE. I knew for a fact I have been scammed. I deposited a total of 226k euros.
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