Contact FinFit Customer Service
How to Reach a Person at FinFit
Verified Contact Information
Toll-Free Number:
-
1-888-928-7248
FinFit Emails:
Customer Service
General Info
FinFit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FinFit Phone Number
1 (888) 928-7248
Average Hold Time
00:01:29
Average Calls duration
3 minutes
Most Popular FinFit Email Address
ffcustomerservice@finfit.com
FinFit Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
Call Volume by Day
View full overview ›
FinFit Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular FinFit Phone Number | 1 (888) 928-7248 |
| Average Hold Time | 00:01:29 |
| Average Calls duration | 3 minutes |
| Most Popular FinFit Email Address | ffcustomerservice@finfit.com |
| FinFit Live Agent Availability | 27% of callers successfully reach a real person |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Prepare before the call to FinFit | Date of birth, customer id or account number or email |
Call Volume by Day
Contact Information
FinFit Website:
FinFit Help Center:
Corporate Office Address:
FinFit
272 Bendix Road, Suite 525
Virginia Beach,
Virginia
23452
United States
Other Info (opening hours):
Business Hours:
Monday - Friday: 8 am - 9 pm ET
Summary of FinFit Customer Service Calls
68
TOTAL
CALLS
CALLS
03:21
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FinFit?
Request for Information Question:
- “Speak to someone about my balance”
- “Still waiting for assistance the school is about to close”
- “About my existing loan”
Product/ Service Question:
- “No longer have a loan with yall”
- “Broken merchandise”
- “Damaged”
Payments and Charges Question:
- “Past due bill???”
- “Repayment”
- “Payment Reversed”
Account Question:
- “Talk with someone bout my account”
- “Can't get into my account”
- “Cart password”
Shipping and Delivery Question:
- “Received wrong item”
- “Money was not delivered”
- “I cannot get the one time code because my phone number has changed”
Activation/ Cancellation Question:
- “To see if I can renew my find it loan”
- “Renew loan”
- “Renew my load”
Cards Question:
- “Virtual card lock”
- “Check card balance”
Website/ Application Question:
- “Can't get on website”
Other Question:
- “Dated ring”
- “Pissedoff”
- “Refiance”
Compare FinFit Customer Service To
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FinFit