Contact Findmypast Customer Service
How to Reach a Person at Findmypast
Verified Contact Information
Toll-Free Number:
-
1-855-246-8234
Customer Service:
-
+44 203 326 6300
Headquarters:
-
+44 758 463 1325
Customer Service:
support@findmypast.com
Findmypast Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Findmypast Phone Number
1 (855) 246-8234
Average Calls duration
1 minute
Most Popular Findmypast Email Address
support@findmypast.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
70% phone, 30% email
Common Reasons for Contact
Activation/ cancellation, refund, payments and charges
Findmypast Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Findmypast Phone Number | 1 (855) 246-8234 |
| Average Calls duration | 1 minute |
| Most Popular Findmypast Email Address | support@findmypast.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 70% phone, 30% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
Contact Information
Findmypast Website:
Findmypast Help Center:
Corporate Office Address:
Findmypast, Ltd.
185 Fleet Street
London,
England
EC4A 2HS
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Summary of Findmypast Customer Service Calls
22
TOTAL
CALLS
CALLS
00:35
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Findmypast?
Payments and Charges Question:
- “Dispute”
- “Unexpected charges”
- “Bill issue”
Activation/ Cancellation Question:
- “Renew subscription”
- “I cancel this account kver a month ago and you are still taking money out of my account cease now or you will be suef”
Request for Information Question:
- “Requesting an immediate refund on my account”
Account Question:
- “Membership”
Refund Question:
- “To get money back”
Product/ Service Question:
- “Unable to access United States newspapers”
Other Question:
- “Possible upgrade”
- “Having trouble”
- “Having trouble subscribing to FindMyPast PRO”
Compare Findmypast Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Findmypast