1 comment
Not resolved

Update by user Mar 11

After following their instructions to the letter, and sending my complaints to customersolutions@ancestry.com, they verified my name, and address and used all that information to remove and black ball me from the use of find a grave ; they are perhaps the most dishonest group, and sleaziest and most worthless managers I have ever had the displeasure of dealing with in my life. They have not one ounce of personal integrity in them and ZERO honor.

Original review posted by user Feb 09

I have contacted Ancestry dot com and been sent to the following e-mail to file my burgeoning complaints, customersolutions@ancestry.com, and here is my second email to them, and my comments which reflect not just the way I've been treated, but 10s of thousands of others who are throwing up their hands and leaving Find a grave, if they are not kicked off for complaining, which they do --- TO WHOM IT MAY CONCERN in authority at Ancestry dot com The need for a 2nd e-mail has come about because the first one that I sent to you tonight, after speaking with FRANCES_______?in UTAH was so thick with complaints about Plagiarism and the wrong done to me by Find a Grave and Mr.

Armstrong that I have decided to add in advance of Find a Grave's response to cut short the correspondence that might ultimately result from what I believe will be their response. They will say that they warned me (warned me?) about abuse and other behavior. Let me tell you a little more about Abuse and bad behavior, I further accuse Find a Grave of the following Abuses towards me, which have been very painful to me: (1) Condesending attitude, (2) Patrinizing me, (3) Ignoring my repeated requests for help and reports of Plagiarism, (4) Stolen Grierson monuments, specifically Nelly Joy nee Cluff Grierson, which I made and found in someone elses possession and I know I made it first, obviously I checked, (5) FIND A GRAVE HAS committed the Crime or Felony of Aiding and Abetting in Plagiarism, (6) Find a Grave has mis-matched my work with inferior, sub-standard work of others, with no explanation, (7) Find a Grave has Stolen out right, in a dishororable, not ethical way, taken famous monuments from me and every else, to include my hard work on "The righteous among the nations." (8) Find a Grave has refused to turn over work to me, by their own rules for people who are closely related to me so I can get on with the work, (9) Find a grave has refused to honor my repeated requests to speed up the dozens of requests for others to edit good work that I have asked to be changed - I spend hours researching to know what is the best information - sometimes I also make change requests.

There is so much more - but the Excuse that I talked down to them, that they were called names or abused whether true of not - the Abuse was firstly and for a long time directly at me ; who has been abused here?If you wanna talk about Abuse, let's read the above again together, and imagine how we all feel who are trying to get the attention of management to resolve the poor management of Find a Grave, and this does not cover the number of people who have been simple removed from, or kicked off Find a grave for complaining to them about their unlawful practices or mistreatment of the public.

Review about: Family History.

I liked: Directions i got from ancestry dot com in utah.

I didn't like: Took my details didnt me their last name is suspicious.

Review #1005601 is a subjective opinion of a user.

1.8
Product or Service Quality
Customer service
Billing Practices
Coverage Area
Privacy and Data Security
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Value for money
Style and Design
Price Affordability
PRODUCT OR SERVICE Find A Grave Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution CHANGE OF MANAGEMENT & RESPECTFUL TREATMENT OF THE PUBLIC

Had an Experience with Find A Grave?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dedicated Graver
#1315746
Are you David?

You May Also Like

"That same ***, Anthony Jerome, "AJ" Marik deleted 5 years of Biography work I did on a grave I found belonging to a Medal of Honor awardee with the help..." Read more
"I don't believe this website is a real phone directory as advertised. I know its free, but it should still be what it claims to be. I went there with..." Read more
"Thai Visa Radio / Inspire have repeatedly been making claims of more then 60,000 listeners per month on their online radio station. The reality however is this is an out-rite..." Read more
"Well well. My shaadi id is SH42277392 and Everyone needs to read what happened to me. Joined this *** website shaadi.com hoping to find a wife. Submitted a photo id..." Read more
"They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more
"I bought Liz Claiborne flex brown ankle boots and after wearing them 3 times they are falling apart...." Read more
"I filed a claim for my MacBook Pro a few weeks ago due to liquid damage. It was returned in worse condition with a crack screen, bent corners, and scratched..." Read more
"I am a newbie to cameras. I bought a Canon T5i and wanted to take more photos than just full auto mode. I saw an ad from Dustin Moose Winans..." Read more