Not resolved

Update by user Feb 28

You asked me to further comment ; they took my name and verified my address at Ancestry where I went for help ; said "Oh they shouldn't be doing that" - told me to write to customersolutions@ancestry.com and after jerking me around for two weeks, told me why I was wrong, why I was at fault and removed me after being an 8 years customer and researcher and this is how they handled my Plagiarism complaints and other legitimate complaints ; what a horrible group.

Update by user Feb 14

I have heard nothing from this arrogant, disrespectful company ; they flaunt the law, committing felony after felony, with no end in sight.

Original review posted by user Jan 29

I am a strong supporter of Find-a-grave, having sponsored a number of key, pivotal memorials.Find a grave is a very poorly managed site ; you should use it at your own risk.

You will find that there is snobbery here, bigotry, un-fairness and outright theft of some of your work, to include Plagiarism, which I have reported again and again and on NO occasion was I taken seriously ; so you can expect that there will be no serious response to your complaints, especially the serious ones that break the law. You can also expect that your monuments, which are probably connected and in order, will be mis-matched with others, whose work is less affluent, substandard, and you can not begin to understand how painful that is, unless you have again, as I say been routinely treated Not fairly as I have by this group. In addition to having No Honor themselves, it clearly explains why they will not enforce the honor code that monuments that are related to You must be turned over to you if you can show that you are related ; this is a real sore spot as well.

It seems obvious that Find a grave goes out of their way to denigrate and mis-use, even the paying customers who are willing to sponsor the monuments ; this is a group with no honor.THEY HAVE even limited me where I can not pull down the menu that shows a person held the rank of Knight, as in, i.e., Sir so and so, because of the extreme rules and and bigotry.

I liked: Web site, Nice site.

I didn't like: Management is distasteful.

Review #999461 is a subjective opinion of a user.

1.0
Discounts and Special Offers
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Diversity of Products or Services
Customer service
Value for money
PRODUCT OR SERVICE Find A Grave Website
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution New Management

Had an Experience with Find A Grave?

Submit review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.
Stalkers
#1286415
There is so much hate on this website that I have decided to throw in the towel!

You May Also Like

"Neil D Scheidt  40,496 Memorials Added 40,409 Memorials Managed This guy makes so called memorials without birth/death dates, or a photo. He uses the same blank double stone photo for most of..." Read more
"This happens a lot to me didnt want to complain but its still happening and last time it was against an aw boss so i was mad cuz i want..." Read more
"Blackmail. "Volunteers" want my private email address for access to my relatives headstone photos they have in their possession, there's no easy way to report these jerks either. Site is..." Read more
"Their streaming is horrible, constantly stopping to reload..." Read more
"We set up our new canopy today. We used the last one for at least 15 years. We take the cover off only for PA snows. Putting the frame together..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more
"I put a couch and a love seat from them 5 years ago. Lightly used but I just noticed an arm on the couch and an arm on the love..." Read more
"Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some..." Read more