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Contact Filofax USA Customer Service

How to Reach a Person at Filofax USA

Verified Contact Information

Toll-Free Number:

  • 1-800-444-8043
Call customer service
Send Message

Filofax USA Emails:

General Info
Media
Opt-out of Marketing Emails
Sales/ Reservations
editorial@filofax.co.uk
Competition
rediform.commercial@rediform.com
Returns
filofaxusa@rediform.com

Filofax USA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Filofax USA Phone Number
1 (800) 444-8043
Average Hold Time
00:06:35
Average Calls duration
3 minutes
Most Popular Filofax USA Email Address
rediform.commercial@rediform.com
Filofax USA Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Filofax USA?

Most Popular Number:

(800) 444-8043
Total calls: 25 Issue resolved: 1 Last call: Mar 10, 2026

Customers seeking assistance from the Filofax USA customer service team can contact them at the toll-free number 1-800-444-8043. The support team helps with product inquiries, shipping details, returns, size guides, purchases, payment concerns, account management, and technical issues. Customers can schedule an appointment for more complex problems requiring in-person assistance and visit the company's corporate office at Rediform, Inc., 555 Airline Drive, Coppell, Texas 75019, United States.

The Filofax USA customer service team provides various email addresses for customer service concerns based on the nature of your inquiry. For general support, customers can email their queries to filofaxusa@rediform.com. If you require assistance with return-related concerns, write to rediform.commercial@rediform.com. General concerns can be emailed to the Filofax USA customer service team at store@flbgroup.com, while media-related concerns, such as opting out of marketing mailings, can be emailed to unsubscribe@filofaxlettsblueline.com. For sales and reservations, customers can send their queries to store.us@filofax.com.

The Filofax USA customer service team operates Monday through Friday between 9 AM and 4 PM CST. Calls and email queries are responded to instantly for prompt assistance during these working hours. Calling during work hours for issues relating to the product, orders, or any other matters is guaranteed to obtain prompt help from the Filofax USA customer service team.

Customers can also reach Filofax USA through the official Filofax USA website by going to the "Contact Us" page. Customers should then fill in the contact form with their name, email address, phone number, and a detailed message about their issues. The Filofax USA customer service team will review your submission and respond to you within working hours. They can also follow Filofax on Twitter, Instagram, Facebook, YouTube, and Pinterest for news and updates.

PissedConsumer Club

Contact Information

Filofax USA Website:

Filofax USA Help Center:

Corporate Office Address:

Filofax - Rediform, Inc.
555 Airline Drive
Coppell, Texas 75019
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 4:00pm CST


Mailing Address:

FLB Group Ltd

16 Charlotte Square

Edinburgh, Midlothian, EH2 4DF

United Kingdom


Returns Address:

FILOFAX - Internet Returns

c/o Rediform Inc.

1441 S. Belt Line Road, Suite 200

Coppell, TX 75019

More contact details

Summary of Filofax USA Customer Service Calls

28 TOTAL
CALLS
02:43 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Filofax USA?

Return/ Replace Question:

  • “Return”
  • “Order obscure 2026Refills correctly and other questions”
  • “My order was returned to sender”

Request for Information Question:

  • “I need help for a repair”
  • “To place an order”
  • “Order question”

Shipping and Delivery Question:

  • “I received the wrong order”
  • “Package from filofax did not get delivered to me. UPS returned the package to sender”
  • “Missing item”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “I want to discuss your product and get one that is more substantial”
  • “Defective item received”

Other Question:

  • “Missing calendar days in A5 organizer”
  • “Catalog”
  • “Ordering a weekly planner”

Compare Filofax USA Customer Service To

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