Contact Filofax USA Customer Service
How to Reach a Person at Filofax USA
Toll-Free Number:
-
1-800-444-8043
Filofax USA Emails:
Filofax USA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Filofax USA Phone Number | 1 (800) 444-8043 |
| Average Hold Time | 00:06:35 |
| Average Calls duration | 3 minutes |
| Most Popular Filofax USA Email Address | rediform.commercial@rediform.com |
| Filofax USA Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
Contact Information
Filofax USA Website:
Filofax USA Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 4:00pm CST
Mailing Address:
FLB Group Ltd
16 Charlotte Square
Edinburgh, Midlothian, EH2 4DF
United Kingdom
Returns Address:
FILOFAX - Internet Returns
c/o Rediform Inc.
1441 S. Belt Line Road, Suite 200
Coppell, TX 75019
Summary of Filofax USA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Filofax USA?
Return/ Replace Question:
- “Return”
- “Order obscure 2026Refills correctly and other questions”
- “My order was returned to sender”
Request for Information Question:
- “I need help for a repair”
- “To place an order”
- “Order question”
Shipping and Delivery Question:
- “I received the wrong order”
- “Package from filofax did not get delivered to me. UPS returned the package to sender”
- “Missing item”
Refund Question:
- “Refund”
Product/ Service Question:
- “I want to discuss your product and get one that is more substantial”
- “Defective item received”
Other Question:
- “Missing calendar days in A5 organizer”
- “Catalog”
- “Ordering a weekly planner”
Compare Filofax USA Customer Service To
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