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Contact FilmFreeway Customer Service

FilmFreeway Phone Numbers and Emails

Customer Service:

  • +1 604 229 0600

FilmFreeway Email:

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How to Contact FilmFreeway?

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PissedConsumer Reporter
How to Contact FilmFreeway?

The company has published only one FilmFreeway phone number. Anyone can call this FilmFreeway customer service number, 1-604-229-0600, for general inquiries, projects and video uploads, submission management, account management, general information for festivals, ticket management, and many other relevant aspects. If the agent answering your call cannot help you immediately, the agent will refer your call to someone who can assist. You can utilize this service Monday through Friday from 9 AM to 5 PM PST.

Customers have the option of either calling company’s customer service or sending an email. Many customers welcome this second option of contacting FilmFreeway. To send an email to customer service, use the FilmFreeway email address support@filmfreeway.com. In an email, a customer can elaborate on the reason for reaching out to the support team. The customer's email and the company's reply are records of how the support team attends to the matter.

The official FilmFreeway address is its corporate office street address. Customers are welcome to pay this office at 500-666 Burrard St., Vancouver, British Columbia V6C 3P6, Canada, for a visit. However, the company requests that visitors arrange meetings beforehand. The company also has another location at 10091 Park Run Dr., Ste 130, Las Vegas, NV 89145, United States, where person-to-person discussions can occur between customers and company’s customer service representatives.

Customers can also contact the company online via the user-friendly FilmFreeway website. Go to the website and click on "Contact Us." Fill out the form on the screen and verify that you've completed all the relevant fields. Then, elaborate on why you're reaching out in the "Message" field. Once you're satisfied with the content, click "Contact Us". The support team reviews it and responds in two to three working days.

FilmFreeway Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call FilmFreeway is 16042290600.

  • The longest wait times are on Monday, while the shortest are on Sunday and Wednesday.

  • People call FilmFreeway mainly because of account, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

FilmFreeway Website:

FilmFreeway Help Center:

Corporate Office Address:

FilmFreeway
500-666 Burrard St.
Vancouver, British Columbia V6C 3P6
Canada

Other Info (opening hours):

Other Location:

10091 Park Run Dr., Ste 130

Las Vegas, NV 89145


Office Hours:

Monday - Friday: 9:00am - 5:00pm (PST)

More contact details

FilmFreeway Rating Based on 2 Reviews

Rating details

4.2
more details
Customer service
Value for money
Discounts and Special Offers
Diversity of Products or Services

Rating stats

Rating trend

Summary of FilmFreeway Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FilmFreeway?

Request for Information Question:

  • “Summissob status for universal movie awards”
  • “CC question”
  • “To discuss what the next steps are for Hollywood reel film festival”

Account Question:

  • “Can’t reset my password”
  • “Trying to take money out of account”

Payments and Charges Question:

  • “Payment balance”

Website/ Application Question:

  • “Mistake on website”

Product/ Service Question:

  • “Technical issues”

Other Question:

  • “Cannot find the links to the film. I am supposed to review.”

Compare FilmFreeway Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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