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Contact FilmFreeway Customer Service

How to Reach a Person at FilmFreeway

Verified Contact Information

Customer Service:

  • +1 604 229 0600

Customer Service:

support@filmfreeway.com
Send Message

FilmFreeway Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular FilmFreeway Phone Number
+1 604 229 0600
Most Popular FilmFreeway Email Address
support@filmfreeway.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
60% phone, 40% email
Common Reasons for Contact
Account, request for information, payments and charges
View full overview

How to Contact FilmFreeway?

The company has published only one FilmFreeway phone number. Anyone can call this FilmFreeway customer service number, 1-604-229-0600, for general inquiries, projects and video uploads, submission management, account management, general information for festivals, ticket management, and many other relevant aspects. If the agent answering your call cannot help you immediately, the agent will refer your call to someone who can assist. You can utilize this service Monday through Friday from 9 AM to 5 PM PST.

Customers have the option of either calling company’s customer service or sending an email. Many customers welcome this second option of contacting FilmFreeway. To send an email to customer service, use the FilmFreeway email address support@filmfreeway.com. In an email, a customer can elaborate on the reason for reaching out to the support team. The customer's email and the company's reply are records of how the support team attends to the matter.

The official FilmFreeway address is its corporate office street address. Customers are welcome to pay this office at 500-666 Burrard St., Vancouver, British Columbia V6C 3P6, Canada, for a visit. However, the company requests that visitors arrange meetings beforehand. The company also has another location at 10091 Park Run Dr., Ste 130, Las Vegas, NV 89145, United States, where person-to-person discussions can occur between customers and company’s customer service representatives.

Customers can also contact the company online via the user-friendly FilmFreeway website. Go to the website and click on "Contact Us." Fill out the form on the screen and verify that you've completed all the relevant fields. Then, elaborate on why you're reaching out in the "Message" field. Once you're satisfied with the content, click "Contact Us". The support team reviews it and responds in two to three working days.

PissedConsumer Club

Contact Information

FilmFreeway Website:

FilmFreeway Help Center:

Corporate Office Address:

FilmFreeway
500-666 Burrard St.
Vancouver, British Columbia V6C 3P6
Canada

Other Info (opening hours):

Other Location:

10091 Park Run Dr., Ste 130

Las Vegas, NV 89145


Office Hours:

Monday - Friday: 9:00am - 5:00pm (PST)

More contact details

Why Customers Call FilmFreeway?

Top Reasons of Customers Calls

  • Request for Information 27%
  • Customer Inquiries & Issues 27%
  • Account 18%
  • Payments and Charges 9%
  • Product/ Service 9%
  • Website/ Application 9%

Request for Information

27%
  • "Summissob status for universal movie awards"
  • "CC question"
  • "To discuss what the next steps are for Hollywood reel film festival"

Customer Inquiries & Issues

27%
  • "Submission"
  • "Cannot find the links to the film. I am supposed to review."

Account

18%
  • "Can't reset my password"
  • "Trying to take money out of account"

Payments and Charges

9%
  • "Payment balance"

Product/ Service

9%
  • "Technical issues"

Website/ Application

9%
  • "Mistake on website"

Compare FilmFreeway Customer Service To

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Frequently Asked Questions

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